On-Demand Educational Webinars

This presentation will provide an overview of the cognitive interviewing (CI) protocol and describe the development, delivery, and initial successes of two CI training programs created to help improve the quality of fact-finding and analysis of adverse events in health care settings.
This webinar will discuss the key role risk managers play to prevent opioid-induced respiratory compromise.
This educational session will provide participants with the opportunity to formulate appropriate responses to patient complaints, grievances, and medical questions posted online in light of HIPAA.
This presentation will discuss malpractice claims brought on by non-patients and how this new and expanding risk may affect an institutions' professional liability insurance coverage.
This presentation will address how "bad apple" claims can spiral into complex situations involving licensing and accreditation issues, criminal investigations, and ethical dilemmas.
This session will cover the critical risk elements of policy management and document control in health care.
This educational program will highlight current best practices and provide risk managers, and those responsible for patient safety, with a road map for how to design and implement a procedural sedation risk assessment.
This presentation will discuss a national project that uses a multi-step process to develop, refine and implement Communication and Resolution Programs (CRP) metrics.
This presentation will showcase groundbreaking innovations in data analytics that bridge gaps between workers' compensation loss runs, professional liability data, and health benefits information, enabling a clearer view into high-risk areas and enhancing your risk prevention efforts.