On-Demand Educational Webinars

This webinar discusses the connection between quality, safety, and risk to help you move your organization closer to high reliability.
This webinar discusses how a physician's behavior can create patient safety concerns and how the risk manager can influence culture of safety and employee morale.
This webinar covers deployment of body cameras worn by hospital security personnel and primary legal concerns with use of these devices in the health care setting.
Discover what to consider when striving to improve communication processes among staff as well as between patients/families and the health care team.
Learn how health care's application of Enterprise Risk Management aligns with and varies from the experience of other industries.
An overview of the cognitive interviewing (CI) protocol and development, delivery, and initial successes of two CI training programs.
Best practices and a road map for those responsible for patient safety for how to design and implement a procedural sedation risk assessment.
This presentation addresses how "bad apple" claims can spiral into complex situations involving licensing and accreditation issues, criminal investigations, and ethical dilemmas.
Learn how to showcase your claims program while also making sure that you are getting the services you need from your third-party administrator (TPA).