Improving Diagnostic Safety by Engaging Patients and Families
ASHRM CE Credit: 1.0
Domain: Clinical Patient Safety
This webinar will explore simple strategies that practices can adopt to improve diagnostic safety through partnering with patients and their families.
This webinar will explore simple strategies that practices can adopt to improve diagnostic safety through partnering with patients and their families. We will review a diagnostic safety agenda setting tool and an active listening with reflective practice training for providers. Dr. Smith will explore challenges to implementation and strategies to overcome them.
- • Identify and describe common pitfalls to diagnostic safety
- • Apply the principles of active listening and reflective practice in support of diagnostic safety
- • Engage patients and their families in co-creating a diagnostic safety-oriented visit agenda
|ASHRM CE Credits||1.0|
|Domain||Clinical Patient Safety|
|Level - Foundational (F), Practitioner (P), Advanced (A)||P|
For questions regarding this webinar, contact ASHRMEd@aha.org
Kelly Smith, PhD is the inaugural Michael Garron Chair of Patient Oriented Research at the Michael Garron Hospital. She is also an Associate Professor in the Institute of Health Policy, Management & Evaluation in the Dalla Lana School of Public Health at the University of Toronto. Dr. Smith holds a Ph.D. in medical sciences from McMaster University (Hamilton, Ontario, Canada). As an implementation scientist and health services researcher, Dr. Smith’s research focuses on coproducing practical solutions to challenges of healthcare delivery with a focus on patient safety and quality improvement. Notably, she is a leading investigator in patient-oriented research, forging partnerships with patients to co-design research and innovations to improve the quality and safety of healthcare delivery.