Adverse Events in the Ambulatory Setting: What Now?

Event Schedule by Time Zone: 
Pacific: 10 AM to 11 AM | Mountain: 11 AM to 12 PM | Central: 12 PM to 1 PM | Eastern: 1 PM to 2 PM

Adverse events in ambulatory care settings are often underreported and poorly understood, yet they can have significant implications for patient safety and professional liability. This webinar will explore the types and causes of adverse events in outpatient environments, examine how these incidents can lead to litigation, and assess current processes for reporting and investigation. Participants will learn to identify adverse events within their clinical practice, understand their prevalence, and implement effective risk reduction strategies to prevent recurrence. Designed for health care risk professionals, this session addresses a critical knowledge gap and equips attendees with practical tools to enhance safety and reduce liability in ambulatory care.

Learning Objectives:

1. Analyze how adverse events within the ambulatory setting can lead to professional liability claims.
2. Assess current process for adverse event reporting and investigation of the events to avoid recurrence.
3. Implement risk reduction strategies to mitigate events associated with adverse outcomes that occur in ambulatory settings.

Speakers:

Wendy Alderamn,RN, MBA, MSN, CPHRM, CPHQ, is a Senior Risk Management Consultant for ProAssurance, advising and providing educational resources for physicians and non-physician clinicians. She has clinical experience in critical care, radiology, and in the peri-operative area. Wendy has worked in quality, patient safety, and risk management in the hospital and for a large multi-specialty physician organization. Wendy recently completed a graduate degree in nursing with a specialty in safety and quality and enjoys educating health care professionals on clinical adverse events. She is a member of the American Society of Healthcare Risk Management and the National Association for Healthcare Quality.

Michele Crum, MSM, MSN, RN, CPHRM, FASHRM, has been the Manager, Regional Risk Management for ProAssurance in the Northeast Region since 2023. Prior to joining ProAssurance, in 2006, she started as a risk manager and in 2017 was promoted to manager of the risk department for a 600-bed teaching hospital in Pennsylvania. Michele’s nursing career focused on women’s and children’s health. She has Master of Science degrees in Nursing and Management, is certified in Healthcare Risk Management, and is an ASHRM Fellow.

Lesley Lopez Viner, MS, is a Senior Risk Management Consultant with ProAssurance. Prior to joining ProAssurance, Lesley served as the Director of Advocacy for the Travis County Medical Society, leading the organization's legislative advocacy, public health, and practice management efforts. Prior to joining the medical society, Lesley worked for TMLT as the AVP of Risk Management, overseeing the department's practice review, CME, and helpline services for physician members. In 2011, Lesley completed the Leadership Certificate Program at UT Austin. She holds a Bachelor of Arts in Biology and a Master of Science in Community Health, both from Texas A&M University.

Member: $39.00
Non-Member: $99.00