Hospital-Based Workplace Violence Programs: Compliance & Best Practices

It is no secret to hospital risk management professionals that the workplace violence rates are disproportionately higher in health care than all other industries. The number of incidents in hospitals continue to rise post-pandemic. In January 2022, the Joint Commission published new compliance requirements for hospital-based workplace violence programs, and many States are enacting legislation to lessen the impact to hospitals and health care facilities.

This webinar will review the components of a hospital workplace violence program and the new Joint Commission standards in the backdrop of the upward trend of health care-based incidents of workplace violence. The value of this presentation is that we explain what is working and what are the common shortcomings in hospital workplace violence programs. This information will assist Risk Managers to focus hospital resources on where it may be most effective and cost efficient.

The presenter is William S. Marcisz, JD CPP CHPA, a national health care security and workplace violence consultant. Mr. Marcisz has 40 years of health care experience working in several roles, including security administration, investigations, and threat assessments. Bill also practiced law as a hospital defense attorney in Florida, where he is a longstanding member of the Florida Bar Association.

Learning Objectives

•  • Understand the historical context and current trends in workplace violence to be able to have command of the subject matter when working within a hospital workplace violence team or committee.
•  • Understand the required elements of a hospital-based workplace violence program, what constitutes compliance, and how a workplace violence program interfaces, but differs from the hospital’s security program.
•  • Learn the new Joint Commission requirements to ensure compliance, but also how the new TJC requirements can create a safer healing environment.
•  • Learn what are some of the best practices for workplace violence prevention and response from a standpoint of cost and efficiency.
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