ASHRM Micro e-Learning: When a Fall Occurs on Your Premise

With patient falls being the most common adverse event reported each year in the United States hospitals, it is important that you are prepared when one occurs. This eLearning program describes the investigative and claims management process associated with a patient fall. You will be able to practice and explore the best risk and claims management approaches when a patient fall happens, ways to address patient compensation demands, and how to professionally handle social media responses while staying HIPAA compliant.

With engaging and real-world decision points based on true experiences from ASHRM members, this eLearning will provide you with the practice you need to feel confident during the investigative and claims management process after a patient fall.