Maintaining Clinical Compliance Through Emergency Management

December 1, 2021 12pm CT
ASHRM  Webinar Series
Presented by Protiviti
Member: $0.00
Non-Member: $0.00

Speakers: Kim Pardini-Kiely & Radgia Cook


ASHRM CE Credit: 1

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In this webinar, the speakers will identify the key elements of an emergency management program for clinical services and clinical processes for maintaining services in an emergency.

The importance of having clinical business continuity plans is imperative. In this webinar, we will identify the key elements of an emergency management program for maintaining clinical services and establishing clinical processes to mitigate risk during an emergency.


  • • Identify the key elements of an emergency management program for clinical services
  • • Identify three clinical processes for maintaining services in an emergency
  • • Discuss the importance of having clinical business continuity plans
ASHRM CE Credits 1
CNE Credits 0

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Speaker Bios

Kim Pardini-Kiely is Protiviti’s Clinical and Operational Excellence lead and the Pacific Northwest Healthcare Practice lead. Kim has a track record of aligning services to achieve strategic goals. Focusing on results, she has implemented management systems that improve organizational performance by creating strategic roadmaps, setting concrete goals, putting efficient processes in place, and monitoring performance to sustain results. She has extensive experience creating value in academic medical centers, health systems, pharmacy and provider networks, post-acute care, home health, payers, behavioral health, and community health. Kim develops transformational organizational strategies that are relevant, contemporary, innovative, and tailored to improve cost, quality and service. As a leader in the health care industry she has been asked to speak both nationally and internationally. Kim can be reached at or at 650.799.4740. Areas of Expertise: Accreditation/Regulatory Medical Staff Practice and Services Continuum of Care Design Thinking Health Care Operations Patient Safety Quality & Risk Management Health Information Management & Clinical Documentation Value Based Care Performance Improvement Clinical Analytics Industry Expertise: Hospitals & Health Systems Provider Groups Payers Education: Master of Science, UCSF Bachelor of Science, Nursing Professional Memberships and Certifications: Registered Nurse - CA Lean & Six Sigma Certified Human Centered Design Thinking

Radgia Cook is Associate Director and Protiviti’s Global Quality and Safety Leader, with over 20 years of experience spanning both information technology and healthcare as an operations management leader and adviser. Ms. Cook excels at identifying and analyzing current industry trends, leading excellence and process engineering initiatives, instilling operational and organizational excellence, and directing regulatory compliance and advisory engagements across the healthcare landscape. She has developed compliance software applications, implemented IT strategies, and built cross-functional teams. Her areas of expertise include program and operations management, advisory and strategic services for TJC and CMS regulatory accreditation, emergency management, business continuity, medical device management and integrations and implementations. Ms. Cook is considered an accreditation and regulatory compliance expert.