The Whole is Greater than the Sum of the Parts – Uniting Quality, Patient Safety, and Risk

October 5, 2021 12:00pm CT
ASHRM Webinar Series
Member: $39.00
Non-Member: $99.00

Speakers: Lee Erickson


CE Credit: 1

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This webinar will discuss the connection between Quality, Safety, and Risk to help you move your organization closer to high reliability.

Organizations struggling with initiative overload and a lack of role clarity between Quality, Safety, and Risk staff can lighten the load for everyone by implementing a Daily Management System. Learn how tiered huddle systems with aligned goals, standard work for RCAs and improvement projects, and sound design principles bring everyone together with a new constancy of purpose and higher situational awareness. Create synergy between Quality, Safety, and Risk and move your organization closer to high reliability.


  • • Summarize the components of a comprehensive Daily Management System 
  • • Design a unified model for RCAs and improvement projects 
  • • Apply basic principles of good work design to make care processes safer


ASHRM CE Credits 1.0
CNE Credits 1.0
Webinar Date October 5, 2021 12:00pm CT

For questions regarding this webinar, contact

Speaker Bios

Dr. Lee Kim Erickson is the Chief Quality Officer at Wellforce in the greater Boston area. She has over 20 years of experience in health care performance improvement. She is a Lean Sigma Six Master Black Belt and has extensive expertise in quality and patient safety, process improvement methodologies, and healthcare transformation. Prior to joining Wellforce, she served as Deputy Physician-In-Chief for Clinical Operations at Memorial Sloan Kettering Cancer Center, as the Associate CMO for Clinical Performance Improvement the University of Pennsylvania Health System, and as Chief Quality & Patient Safety Officer at the Penn Presbyterian Medical Center. She works with clinical and operational departments to optimize the delivery of patient care, with a focus on expanding and strengthening the performance improvement infrastructure for health systems. She is passionate about making clinical excellence easier and rediscovering the joy in the work of delivering care. She received her MD degree from the Case Western Reserve University School of Medicine in 1993 and completed her residency in family medicine at Brown University.