The Whole is Greater than the Sum of the Parts - Uniting Quality, Patient Safety, and Risk

ASHRM On-Demand Webinar
Member: $39.00
Non-Member: $99.00



CE Credit: 1

Domain: Clinical Patient Safety

Level: Practitioner

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This webinar will discuss the connection between Quality, Safety, and Risk to help you move your organization closer to high reliability.

Organizations struggling with initiative overload and a lack of role clarity between Quality, Safety, and Risk staff can lighten the load for everyone by implementing a Daily Management System. Learn how tiered huddle systems with aligned goals, standard work for RCAs and improvement projects, and sound design principles bring everyone together with a new constancy of purpose and higher situational awareness. Create synergy between Quality, Safety, and Risk and move your organization closer to high reliability.


  • • Summarize the components of a comprehensive Daily Management System
  • • Design a unified model for RCAs and improvement projects
  • • Apply basic principles of good work design to make care processes safer

Speaker: Lee Erickson


Product Code 322026OD21
ASHRM CE Credits 1.0
CNE Credits 1.0
Domain Clinical Patient Safety
Level - Foundational (F), Practitioner (P), Advanced (A) P
Publication Date 10/27/21
Next Review 7/1/23
Credit Expires 7/1/24

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Speaker Bio

Dr. Lee Kim Erickson is the Chief Quality Officer at Wellforce in the greater Boston area. She has over 20 years of experience in health care performance improvement. She is a Lean Sigma Six Master Black Belt and has extensive expertise in quality and patient safety, process improvement methodologies, and healthcare transformation. Prior to joining Wellforce, she served as Deputy Physician-In-Chief for Clinical Operations at Memorial Sloan Kettering Cancer Center, as the Associate CMO for Clinical Performance Improvement the University of Pennsylvania Health System, and as Chief Quality & Patient Safety Officer at the Penn Presbyterian Medical Center. She works with clinical and operational departments to optimize the delivery of patient care, with a focus on expanding and strengthening the performance improvement infrastructure for health systems. She is passionate about making clinical excellence easier and rediscovering the joy in the work of delivering care. She received her MD degree from the Case Western Reserve University School of Medicine in 1993 and completed her residency in family medicine at Brown University.