Evaluating Your Tpa - Metrics and Value
ASHRM On-Demand Webinar
CE Credit: 1
Domain: Risk Finance
Throughout this prerecorded webinar, you will learn how to showcase your claims program while also making sure that you are getting the services you need from your TPA.
Often a risk manager will inherit a claims program outsourced to a third-party administrator (TPA) but not have any idea how to know how to measure their effectiveness. However, the success of the claims program (and the TPA's performance) can have a significant financial impact on the facility. This session will look at metrics and measures of effectiveness as seen by a risk manager and an actuary.
- • Demonstrate the performance metrics of a successful claims program.
- • Assess how a TPA can impact the present and future claims costs.
- • Apply measurement tools to case studies to determine program effectiveness.
Pamela L. Popp MA JD DFASHRM CPHRM DSA AIM
Vincent F. Yezzi FCAS, MAAA
Question? Contact ASHRM@aha.org