CMS Patient Safety Structural Measure (PSSM) Toolkit
A comprehensive, operations-focused toolkit that helps hospitals understand, implement, and operationalize the CMS Patient Safety Structural Measure (PSSM) to strengthen governance, leadership engagement, and patient safety culture.
Who it’s for:
This toolkit is designed for multidisciplinary leaders responsible for patient safety, governance, and compliance, including:
- Enterprise Risk Managers overseeing governance and regulatory readiness
- Patient Safety Leaders managing reporting systems and improvement efforts
- Quality & Performance Improvement Leaders aligning safety structures with outcomes
- Clinical Leaders & Service Line Directors who are accountable for operational execution
- Executive Sponsors & Board Liaisonswho are responsible for leadership accountability and oversight
- Additional users may include compliance, accreditation, legal/risk counsel, analytics teams, and system-level leaders.
What it can be used for:
Organizations can use this toolkit to:
- Translate CMS expectations into practical, organization-ready actions
- Prepare for PSSM attestation and scoring using CMS’s all or nothing methodology
- Strengthen governance structures, leadership accountability, and safety culture
- Evaluate and refine patient safety programs, competencies, and system-wide processes
- Guide strategic planning, safety metrics, workforce safety initiatives, and just culture implementation
- Support cross-functional alignment between risk, safety, quality, clinical leadership, and boards
- Build documentation and evidence structures that demonstrate compliance and safety maturity
What’s inside:
- Purpose & Foundations of the PSSM
- Practical Tools & The Five PSSM Domains: Including detailed guidance, attestations, examples, and peer comment clarification for each domain
- Risk Considerations
- Resource Hub
- Role- and Setting-Based Variations: Small and rural hospitals, larger systems, and operational vs ERM perspectives
Access the Tip Sheet
Strengthen governance structures, leadership accountability, and safety culture.