De Novo ERM Consulting, Principal
San Marcos, CA
Hala Helm has worked in healthcare risk management and corporate compliance for over twenty years and has deep experience in many diverse aspects of risk management and compliance including risk finance, captive insurance, loss prevention and mitigation, patient safety and quality, claims and litigation management, corporate compliance and privacy, corporate integrity agreements, and enterprise risk management. She has worked in a variety of healthcare settings, including large regional multi-hospital integrated health systems, academic medical centers and teaching hospitals, small independent community health systems, and ambulatory clinics and physician groups.
Hala earned a Bachelor of Science with Highest Distinction from Indiana University, a Master of Business Administration from Indiana University Kelley School of Business, and a Juris Doctor from Santa Clara University School of Law. She is a member of Beta Gamma Sigma International Business Honor Society, the California State Bar, and is a Distinguished Fellow of the American Society for Healthcare Risk Management (ASHRM), where she is also Emeritus Faculty and the 2020 President. She is a published author and a frequent invited speaker at national professional conferences including the Health Care Compliance Association, National Patient Safety Foundation, American Society for Healthcare Risk Management, and American Health Lawyers Association.
Risk Management Consultant
Denise (Whiting) Shope, RN, MHSA, ARM, CPHRM, DFASHRM has over 25 years of experience in the health care industry. She is an experienced health care risk manager, nurse, and insurance professional. Prior to joining RCM&D, Denise began her career as a registered staff nurse at Geisinger Medical Center, and then progressed through several advancements, including the position of Risk Manager. After several years at PHICO Insurance Company as a risk and safety consultant, Denise returned to Geisinger Health System as the Systems Director of Performance Improvement and Risk Management. Denise is currently a risk management consultant with RCM&D in Baltimore where she provides expertise in enterprise risk management.
Denise earned her master's in Health Services Administration (MHSA) from Marywood University and a bachelor's of science degree in nursing from Bloomsburg University. She earned her nursing diploma from the Geisinger School of Nursing. She is a Fellow of the American Society for Health Care Risk Management (FASHRM) for outstanding achievement and has earned Certified Professional in Health Care Risk Management (CPHRM) designation. She is the designations Commercial Lines Specialist and Commercial Lines/CSR Account Manager (CLCS), Associate Risk Manager (ARM) – Insurance Institute of America and she is a Property and Casualty Licensed Producer
Denise held several leadership positions with the Pennsylvania Association of Health Care Risk Management including President for three separate terms; she served on the Board for the American Society for Healthcare Risk Management (ASHRM) from 2011 through 2014. She continues to be active in state affiliate chapters as well as ASHRM. She has presented on various patient safety, clinical risk management and enterprise risk management topics on a national level and currently sits on national committees and task forces for advancing the profession and mission of patient safety and health care enterprise risk management. Denise has authored several risk management resources as well Denise is chairing ASHRM's Enterprise Risk Management Advisory Committee. She is ASHRM faculty for ASHRM's ERM Certificate program and ASHRM’s Health Care Risk Management Certificate program. She will be ASHRM's President in 2019.
Vice President of Risk Management
Ms. Garrett, BSN, MED, JD, CPHRM, DFASHRM, a Villanova University, College of Nursing graduate, was a Navy Nurse during the Vietnam Era. Currently she is responsible for designing, implementing and overseeing all aspects of The Johns Hopkins Health System Risk Management Program/Department. This includes six major United States hospitals, Johns Hopkins Home Care, Community Physicians, long-term care facilities, eight international hospitals and numerous clinics. In addition, she is responsible for development of an integrated approach to risk management and patient safety across the organization. She is an active member of many Hopkins Boards, in her role of Patient Safety, Ethics and Risk Management expert. She is the senior Legal Counsel for patient care and regulatory issues. She advises leaders, nursing medical staff on risk concerns, complex patient care matters, and legal and regulatory matters. She has a proven track record for preparing and coordinating Joint Commission and other regulatory surveys. She is a valued member of the executive leadership team. She oversees the attorney on-call program and mentors junior attorneys and risk managers. She provides educational programs in The Johns Hopkins School of Medicine and School of Nursing. In addition, she is adjunct faculty at the University of Maryland School of Law and mentor to over 200 law students in the past thirty years. She is a founding member of the American Association of Nurse Attorneys. She is a national and international speaker on risk management, nursing, patient safety and health care law issues.
ASHRM Board Member
Vice President, Risk Management & Insurance
INSPIRA Health Network
Melanie Osley, RN, BS, BSN, MBA, CPHRM, CPHQ, CPPS, ARM, DFASHRM is a Vice President of Risk Management & Insurance. Her risk management experience includes owning a consulting business providing legal nurse consulting services to law firms in the northeast corridor, working as a clinical risk manager and Director of Risk in community hospitals, integrated health care delivery systems that included acute care/extended care/rehabilitation facilities, in large academic urban medical centers, and in the insurance industry as both a claims manager and senior risk consultant for physician-owned and commercial insurance carriers. Her clinical experience includes work in emergency departments and critical care units, where she earned both her CEN and CCRN certifications. Prior to her career in nursing, Melanie was a probation counselor for misdemeanor offenders, and was on the Indiana State Police, first as a dispatcher, then as an evidence security specialist in the regional forensic laboratory in southwestern Indiana.
Melanie earned a Bachelor of Science in Law Enforcement and an Associate Degree in Nursing from the University of Evansville (IN), a Bachelor of Science Degree in Nursing from the University of Maryland, and an Master's in Business Administration in Health Care Administration from City University (WA).
She has been a frequent speaker on risk management and insurance topics, and co-authored two book chapters, one on the role of legal nurse consultants in the insurance industry for the American Association of Legal Nurse Consultants, and one on captive insurance entities in the ASHRM Risk Financing Playbook. She held several positions on the Board of Directors of the Connecticut chapter of the American Society of Health Care Risk Management (CSHRM), including serving as President. She is a member of the Massachusetts, DC/Maryland, and Virginia chapters of ASHRM, has served on numerous ASHRM committees, and has chaired the ASHRM Educational Development Task Force.
A strong advocate and educator for work life balance and managing burnout in health care professionals, Melanie volunteers her time for her employers’ associates providing services as a Yoga Alliance certified yoga instructor, and as a Pet Partners certified pet therapy team with her dog, Buddy.
ASHRM Board Member
Risk Management Consultant
Larry Veltman, M.D. practiced obstetrics and gynecology in Portland, Oregon for over 30 years. He was Chairman of the Department of Obstetrics and Gynecology for nine years at Providence St. Vincent Medical Center in Portland. He also served for seven years as the Medical Director for the Health Care Professional Liability Division of a large insurance company. Dr.Veltman is past chair of the Committee on Professional Liability for the American College of Obstetricians and Gynecologists (ACOG) and served on ACOG’s Patient Safety and Quality Improvement Committee. He attended the University of Oregon Medical School and did his residency in Obstetrics and Gynecology at Harbor-UCLA Medical Center in Torrance, California. After two years as an obstetrician/gynecologist in the U. S. Air Force, he moved to Portland and began his private practice in 1975. Since 1988, when his work in risk management began, he has published articles in the Journal of Healthcare Risk Management, Obstetrics and Gynecology, and The American Journal of Obstetrics and Gynecology on teaching risk management to physicians, vaginal birth after cesarean section, patient safety in obstetrics, and disruptive behavior in labor and delivery units. He retired from private practice in 2007 but continues to do perinatal safety and risk management consulting. He is currently a consultant with respect to a variety of subjects dealing with medical malpractice, patient safety, and risk management, primarily in obstetrics. He is a co-developer of P.U.R.E. Conversations in Obstetrics, a workshop to improve communications between professionals who work in perinatal units.
ASHRM Board Member
VP, Chief Risk Officer
Rebecca Cady, Esq., BSN, CPHRM, DFASHRM, FACHE is Vice President, Chief Risk Officer at Children’s National Medical Center in Washington, D.C. She is a Bachelor of Science in Nursing graduate of Georgetown University, and a graduate of the University of San Diego School of Law. Prior to coming to CNMC in 2008, Rebecca was a partner at Grace, Hollis, Lowe, Hanson and Schaeffer, a California law firm, where she practiced in the areas of malpractice defense, healthcare, and professional licensure law. She has published extensively in the area of nursing and the law, and is a frequent lecturer to healthcare providers. She was Editor in Chief of the Journal of Nursing Administration's Healthcare Law, Ethics, and Regulation from 2002-2013. She was named the 2018 Risk Manager of the Year by RIMS, the Risk and Insurance Management Society, a global professional organization of risk professionals from all industries. She was also named the 2018 Risk Manager of the Year by ASHRM, the American Society for Healthcare Risk Management. She was recognized as a 2018 Woman to Watch by Business Insurance Magazine in December, 2018.
Rebecca is a Distinguished Fellow of ASHRM as well as a Certified Professional Health Care Risk Manager (CPHRM). She is also a board certified healthcare executive, holding the FACHE designation from the American College of Healthcare Executives. Rebecca holds a Certificate in Strategic Decision and Risk Management from Stanford University. She has been an active volunteer with ASHRM, helping to write a variety of publications including Pearls on Medication Safety and Applying Enterprise Risk Management, and the Risk Financing Playbook and Healthcare Claims and Litigation Playbook. She has served on multiple ASHRM committees and task forces including Chair, ASHRM Federal Legislative Advocacy Task Force; Member, ASHRM Nominating Committee; Member, ASHRM Journal Review Board; Member, ASHRM ERM Committee; and Member, ASHRM Bylaws Committee.
ASHRM Board Member
Director, Ambulatory Risk & Patient Safety
Tatum O’Sullivan, RN, BSN, MHSA, CPHRM, DFASHRM is the Director of Ambulatory Risk and Patient Safety at North Shore Physicians Group, a Partners affiliate, located in Massachusetts. She previously served as Director of Risk Management at an HCA hospital in New Hampshire and has worked in health care risk management since 2005.
Tatum is a member of the American Society for Health Care Risk Management (ASHRM) and has earned the designation of Certified Professional in Health Care Risk Management (CPHRM) and Fellow of the American Society for Health Care Risk Management (FASHRM). She has been on the Board of the Northern New England chapter since 2012, where she served as Secretary and President in 2014 and in 2017. She also served on the Board of the Massachusetts chapter as Secretary and as President in 2018. For the local chapters, she has chaired and served on various committees including Education, Bylaws, Finance, and Regional Conference Planning. Tatum was a deputy chair of the ASHRM Chapter Leadership Task Force in 2018 and chaired the ASHRM Nominating Committee in 2017. She has also served on the ASHRM New Member Task Force in the past.
In 2016, Tatum received the Paulette L. Gagnon Award. The Paulette L. Gagnon award is NNESHRM’s highest honor and goes to chapter members who have distinguished themselves in promoting the chapter, the profession of risk management and in the development of other risk managers.
Tatum has presented on risk management and patient safety strategies both locally and nationally. She was a contributor on a publication for Health Care Management Review in 2017 and is a contributor to the ASHRM Workbook, Leading Health Care Risk Management. She has been a registered nurse for over 20 years and has worked in hospital, subacute, home care, and ambulatory settings. Tatum holds a Bachelor of Science in Nursing from Saint Anselm College and a Master in Health Services Administration from St. Joseph’s College of Maine.
ASHRM Board Member
Director of Risk Management, Compliance & Insurance Garden City Hospital/Prime Healthcare
Garden City, MI
Christopher Allman is the Director of Risk Management, Compliance and Insurance for Garden City Hospital, a 309-bed community hospital located in Garden City, Michigan, and the Midwest Regional Director of Risk Management for Prime Healthcare Services, the parent company of Garden City Hospital and 45 other hospitals across the U.S.
During his twenty-three years as an attorney, Mr. Allman has focused his career on general health law, including all areas of regulatory compliance on the federal and state levels, healthcare risk management, and litigation. More specifically, Mr. Allman’s has provided expertise in areas of strict government regulation, such as Stark, Anti-Kickback Statute, False Claims Act and HIPAA, as those matters become increasingly complex in today’s environment. Mr. Allman’s clients have included major regional medical centers, small community hospitals and individual physician offices. Mr. Allman is also a frequent lecturer to physician groups, residents, nurses and risk managers on a variety of healthcare topics. He has published articles on a variety of healthcare topics, including HIPAA, licensing matters, e-Discovery, Healthcare Reform and was a contributor to the ASHRM Healthcare Claims and Litigation Playbook.
Mr. Allman is a Certified Professional in Healthcare Risk Management (CPHRM), a Distinguished Fellow of the American Society for Healthcare Risk Management (DFASHRM), a Past President of the Michigan Society of Healthcare Risk Management and has served as the Chair of the Advocacy Task Force for the American Society for Healthcare Risk Management (ASHRM) from 2012-2014, on the ASHRM Finance Committee in 2018 and 2019, and the ASHRM ERM Task Force. In addition to his current activity with the ASHRM, he is also an active member of the State Bar of Michigan – Health Law Section and the American Health Lawyers Association. Mr. Allman graduated from Wayne State University Law School in 1996 and Hope College in 1992.
ASHRM Board Member
AVP, Risk Management and Patient Safety
ERC Risk Solutions
Caroline Bell is a veteran of creating and implementing effective risk management approaches in healthcare organizations. She has over 25 years of experience in the healthcare industry. Caroline’s collaborative and results-oriented approach facilitates the adoption of impactful risk management strategies in healthcare entities.
Caroline’s extensive experience includes leadership and execution in risk management and patient safety programs for healthcare risk consulting firms, medical malpractice insurance companies, large and mid-size health systems, and academic university medical centers. Her clinical experience is vast and enables her to provide guidance across multiple specialties and disciplines.
Caroline provides consultative services to improve and enhance risk management and patient safety programs. She assists healthcare organizations with clinical risk management program design and development; enterprise risk management evaluation, development and implementation; strategic risk management initiatives including implementation and evaluation. She also specializes in coaching/mentoring risk management professionals at all levels of healthcare organizations.
Caroline has a Bachelor of Science in Nursing and a Juris Doctor degree. She is a Certified Professional in Healthcare Risk Management (CPHRM). Caroline is actively engaged in local and national risk management societies and has served as a member of a variety of professional committees. She is a Distinguished Fellow of the American Society for Health Care Risk Management (DFASHRM) and was the 2019 President of Colorado Healthcare-Associated Risk Managers (CHARM), faculty member for ASHRM’s ERM Certificate Program and she’s an ASHRM board member. She has authored numerous articles and speaks on a local, national and international level on healthcare risk management topics.
ASHRM Board Member
Assistant Vice President, Risk Management Group
AWAC Services, member company of Allied World
Anne Huben-Kearney, RN, BSN, MPA, CPHRM, CPHQ, CPPS, DFASHRM, has extensive clinical, managerial, and administrative experience in a variety of healthcare settings, such as tertiary care institutions, community hospitals, and physician office practices and in the medical professional liability industry, using her expertise in patient safety, risk management and quality improvement.
Anne started her career as a registered staff nurse then progressed to assistant nurse manager and nurse manager in various patient care units at Yale New Haven Medical Center. Anne was then a surgical nursing supervisor/administrative supervisor and promoted to associate surgical director at the Hospital of St. Raphael before transferring the New Britain General Hospital (now the Hospital of Central Connecticut) where she started as the director of nursing quality assurance and special projects, advanced to director of nursing quality assurance and obstetrics, and then to director of performance improvement/hospital quality improvement.
Anne started her medical professional liability insurance career at ProMutual Group (now Coverys) as a risk consultant, clinical manager, and vice president, risk management. Anne had the opportunity to return to Signature Health Care Brockton Hospital, an academic acute care facility, as the patient safety officer. Realizing that her passion is risk management consultation, Anne returned to medical professional liability risk management with AWAC Services, a member company of Allied World, as an assistant vice president, risk management group. As an assistant vice president and lead for the behavioral health program, Anne provides risk management consulting services to Allied World’s medical professional liability policyholders and insured psychiatrists, psychologists, psychiatric nurse practitioners and physician assistants. Anne works directly with policyholders to develop individualized action plans to mitigate potential loss based on their unique exposures and risk management needs. Additionally, Anne assists these clients with ongoing medical educational programs as well as policy review and development.
Anne earned a Bachelor of Science degree in nursing magna cum laude from College Misericordia, (now Misericordia University) and her master's in Public Administration (MPA) with a concentration in health care administration from the University of New Haven. She is a Distinguished Fellow of the American Society for Health Care Risk Management (DFASHRM) for outstanding achievement and has earned Certified Professional designation in Health Care Risk Management (CPHRM), as well as certification in Healthcare Quality (CPHQ) and in Patient Safety (CPPS).
Anne has held several leadership positions with the Connecticut Society for Health Care Risk Management [CSHRM] including several terms as secretary and as a member of the CSHRM Board as well as with the National Association of Health Care Quality, where she was on the Nominating Committee. She presents frequently on state, regional, and national levels on health care and behavioral health patient safety and clinical risk management topics and is on the ASHRM Faculty for the Patient Safety Certificate program. Anne was a contributor to the ASHRM Obstetrical Management Playbook and continues to author risk management resources as a member of AWAC Services on healthcare and behavioral health topics. Anne has been elected to the ASHRM Board for 2020-2023.