From Devices to Decisions: Bridging HTM and Risk Management to Reduce Risk and Improve Patient Safety

Event Schedule by Time Zone: 
Pacific: 10 AM to 11 AM | Mountain: 11 AM to 12 PM | Central: 12 PM to 1 PM | Eastern: 1 PM to 2 PM

This webinar was prompted by real-world field experience, showing that gaps between HTM and Risk Management can increase operational and patient safety risks. In addition, the FDA’s mandated alignment with ISO 13485 for medical device manufacturers elevates the importance of stronger HTM–Risk collaboration, as both groups must respond to evolving expectations around device readiness, documentation, incident investigation, and quality system integration. All three presenters have seen firsthand how device readiness failures, incident reviews, and enterprise risk processes improve when HTM and Risk Management collaborate intentionally and consistently.

Learning Objectives:

1. Describe how HTM and Risk Management collaboration reduces patient safety, technology related, and operational risks across the organization.
2. Integrate manufacturer's device data, maintenance records, and incident investigation findings into enterprise risk management processes to strengthen preventive actions.
3. Apply practical, cross functional strategies that align HTM workflows with operational risk controls to improve device readiness, enhance investigations, and improve patient safety and data security

Speakers:

Jerri’ Kirkland is the Enterprise Director of Risk Management for the West Virginia University Health System, stepping into the system level role in 2024 after more than 20 years with WVU Medicine Summersville Regional Medical Center, where she advanced from Registered Nurse to Director of Quality, Risk, and Compliance.

She previously served ten years with the U.S. Department of Justice and is dual certified in Risk & Compliance.  She is an ASHRM Advisory Board Member, and President of the West Virginia Society for Healthcare Risk Managers.

Jerri’ is recognized for her national leadership in healthcare risk strategy and patient safety advocacy.

Mark Cooksey is a nationally recognized quality systems thought leader whose 30 year career has spanned transportation, manufacturing, and healthcare, with a primary focus on healthcare over the past 15 years.

He led the Norton Healthcare Clinical Engineering Department to become one of the first inhouse service organizations to achieve ISO 13485 certification. A certified Lean Six Sigma Master Black Belt instructor, he has taught and coached hundreds of Green Belt project leaders internationally across GE and its suppliers, and introduced Lean Six Sigma to healthcare insurers and providers. Mark integrates quality, engineering, analytics, and continuous improvement to optimize processes and reduce medical device risk, strengthening patient safety.

Lisa Weishner is an experienced Risk Manager with over 25 years of experience in Health Care. She obtained her MS in 2012 and is currently working for WVU Medicine. Her home base is at Ruby Memorial Hospital, Children's Hospital, and the Fairmont Medical Center. She helps oversee daily reportable events to help determine the best course of action. Her current focus is medical device concerns as well as on device recalls and overseeing the Health System's recall database which spans across 25 hospitals in WV, MD, OH, and PA.

She previously served over twenty years at a Child and Adolescent Psychiatric Hospital in PA where she conducted regular risk assessments and addressed patient safety concerns daily.

Lisa currently has a 3-year seat on the Board of the West Virginia Society for Healthcare Risk Management (WVSHRM). She is detail-oriented and well known for her organizational skills. She has led initiatives in crisis response training and medical device recall training, driving measurable results, and fostering collaboration. Lisa is passionate about patient safety.

Sponsored By AAMI