From Silence to Signal: Trauma-Informed Care as a High Reliability Strategy

Event Schedule by Time Zone: 
Pacific: 10 AM to 11 AM | Mountain: 11 AM to 12 PM | Central: 12 PM to 1 PM | Eastern: 1 PM to 2 PM

Health risk professionals design systems to prevent harm, but even the best safety systems depend on people recognizing and communicating risk. When we underestimate the impact of stress, trauma, and emotional state on human performance, critical signals may be missed or remain unspoken. Trauma-informed design strengthens risk management by creating conditions where people are more able to notice, speak up, and respond before harm occurs.

Learning Objectives:

1. Recognize silence as a safety signal and identify conditions that suppress speaking up.
2. Connect trauma-informed principles to high-reliability practices and organizational risk.
3. Apply trauma-aware strategies to huddles, checklists, and escalation pathways to improve early signal detection.

Speaker:

Brooke M. Buckley, MD, MBA, FACS, is a physician executive, surgeon, and healthcare leader focused on building systems where people can do their best and safest work. She serves as System Vice President of Medical Affairs at Henry Ford Health and as a Commissioner of The Joint Commission. Her work spans clinical governance, quality and safety, physician performance, organizational culture, and leadership. Drawing on experience at the bedside and in executive leadership, Dr. Buckley explores how trauma-informed principles can strengthen high reliability by transforming silence into meaningful organizational signal. She is a frequent speaker and writer on leadership, human capacity, and the conditions that support safer care.

Member: $39.00
Non-Member: $99.00