Event Format

Webinar

Date

Fri, Dec 05, 2025, 12:00 PM CST – Fri, Dec 05, 2025, 01:00 PM CST

Cost

Member: $39.00 | Non-Member: $99.00

Type

Webinars

Event Host

Open To

Members and Non-members

Description

Event Schedule by Time Zone: 
Pacific: 10 AM to 11 AM | Mountain: 11 AM to 12 PM | Central: 12 PM to 1 PM | Eastern: 1 PM to 2 PM

In today’s health care environment, understanding the legal and practical considerations surrounding service animals is essential for risk professionals and frontline staff. “Service Animals in Healthcare Updates” provides a comprehensive overview of federal laws, regulations, and accreditation requirements governing service animals in healthcare facilities. Participants will learn how to appropriately identify service animals versus emotional support animals, navigate interactions between staff, patients, and service animals, and understand the boundaries of acceptable access within clinical settings. Through real-world scenarios and demonstrations, this session equips attendees with the knowledge and confidence to ensure compliance while supporting patient needs.

Learning Objectives:

  1. Describe the federal laws, regulations, and accreditation requirements that govern the presence and role of service animals in health care facilities.
  2. Apply appropriate guidelines for interacting with patients accompanied by service animals, including recognizing acceptable and unacceptable behaviors.
  3. Interpret and apply guidelines for acceptable access of service animals within health care environments, ensuring compliance with legal and regulatory standards. 
ASHRM CE Credits1
CNE Credits1

Speaker:

John Bardsley, MMSc, CPHRM, CPHQ, Over 40 years experience in health care from patient care to administrative leadership to quality and risk leadership. Certified in Quality and Risk Management with a Masters Degree in Medical Science.  Most recently accepting interim leaderships in quality , risk and regulatory compliance.  Additionally trained in CMS compliance, physician office management, regulatory compliance, complexity navigation, Six sigma Black Belt, and Deming’s system of profound knowledge.

 

 

 

Member: $39.00
Non-Member: $99.00