doctor writing on clipboard while talking to patient

Hidden in Plain Sight: Diagnostic Error in the ED

Event Format

Webinar

Date

Tue, Dec 08, 2026, 12:00 PM CST – Tue, Dec 08, 2026, 01:00 PM CST

Cost

Member: $39.00 | Non-Member: $99.00

Type

Webinars

Event Host

Contact Information

Open To

Members and Non-members

Description

Event Schedule by Time Zone: 
Pacific: 10 AM to 11 AM | Mountain: 11 AM to 12 PM | Central: 12 PM to 1 PM | Eastern: 1 PM to 2 PM

Hidden in Plain Sight: Diagnostic Error in the ED examines one of the most impactful patient safety and risk management challenges facing healthcare organizations today. Drawing on an analysis of more than 6,000 closed medical malpractice claims, this session explores the prevalence of diagnostic error in emergency and urgent care settings, the diagnoses most frequently missed, and the factors associated with serious patient harm. Participants will gain insight into system vulnerabilities and cognitive biases that contribute to diagnostic failures and subsequent liability exposure. The webinar will also highlight practical, proactive strategies that healthcare risk professionals, patient safety leaders, and clinical teams can implement to strengthen diagnostic processes and improve outcomes. Attendees will leave with actionable approaches and resources to help reduce diagnostic error and enhance patient safety within their organizations.

Learning Objectives:

  1. Examine the prevalence of diagnostic error in the ED, diagnoses that are commonly missed, injury severity, and other key data from closed claims analysis
  2. Identify key vulnerabilities and risk issues that contribute to diagnostic error in the ED
  3. Explore proactive strategies to reduce the risk of diagnostic error in the ED
ASHRM CE Credits1
CNE Credits1

Speakers:

Marlene Icenhower JD, BSN, RN, CPHRM, FASHRM, is a Senior Risk Specialist with extensive experience in healthcare risk management, patient safety, and professional liability. Drawing on her unique combination of legal, clinical, and risk management expertise, she works with healthcare organizations to identify emerging risks, improve patient outcomes, and strengthen safety and quality initiatives. Marlene has developed educational resources and guidance on a wide range of topics, including diagnostic accuracy and healthcare liability. A Fellow of the American Society for Health Care Risk Management, she is a frequent writer and educator on healthcare risk and patient safety issues.

 

 

Member: $39.00
Non-Member: $99.00

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