Patient Safety Awareness Week 2018


March 11-17, 2018
The American Society for Healthcare Risk Management recognizes Patient Safety Awareness Week and the role in which patient safety professionals contribute to ASHRM’s mission of advancing patient safety, reducing uncertainty and maximizing value.
This year in observation of Patient Safety Awareness Week, we encourage members to share the following resources with their peers to increase awareness about patient safety and best practices in the field.

Earn Your Patient Safety Certificate

Blended Learning Program Offered Twice in 2018
The Patient Safety Certificate Program is designed to assist health care risk management and patient safety professionals apply key patient safety concepts to support improved patient care and outcomes. Participants will review patient safety concepts and learn to effectively apply them to effect positive change in their organization. The certificate program combines an online component with in-person learning.

ASHRM Academy 2018 – April 23-26, New Orleans
ASHRM Academy 2018 is an educational retreat featuring all of ASHRM’s top-rated professional development programs. Registration is now open – reserve a spot by March 23 to save on registration.

Register Now

ASHRM 2018 Pre-Conference – October 5-6, Nashville
The ASHRM Annual Conference heads to the heart of the Music City this October. Registration for pre-conference and the general sessions opens in late Spring 2018.

Patient Safety Awareness Week Activities

Patient Safety Crossword
A fun way to practice your patient safety vocabulary. This crossword contains commonly-used terms in patient safety.

Crossword Puzzle
Crossword Answers

Patient and Care Provider Tool

Effective communication between the care provider and a patient is an essential step in building an open, shared decision-making and trusted relationship. When the patient has all vital information and important questions or concerns written down for quick reference, during the limited time with the care provider, the patient leaves with better understanding of next steps and has answers to their questions. Communication is one key to the delivery of high-quality outcomes and patient satisfaction scores.

The ASHRM Patient Safety Task Force developed the Patient and Care Provider Tool to be a starting point for customizing your own tool. Customize the tool to your service line areas, population of patients served and identified patient needs. Provide the tool to new patients or as they are preparing for a follow up or next scheduled outpatient visit. Working together is key to successful patient outcomes and experience.

ASHRM Podcast: Making the Connection Between Patient Safety and Patient Experience

Hear from Kim Miller, Chief Quality Officer, and Mindy G Spigel, Director of Patient Experience, from CHRISTUS Santa Rosa Health System as they discuss how they blended the Patient Experience Expertise program with Patient Safety Expertise program to form a single program called One Path Partners. The unified program helped create a reliable, compassionate experience. Listen to the ASHRM podcast.

ASHRM Whitepapers & Toolkits on Patient Safety

Serious Safety Events: A Focus on Harm Classification – Deviation in Care as Link Getting to Zero™ 
White Paper Edition No. 2 (PDF) (October 2014)

Serious Safety Events: Getting to Zero™ White Paper Edition No. 1 (PDF) (October 2012)
Disclosure of Unanticipated Events (PDF) (2013)
ASHRM Active Risk Control (ARC) Toolkit

ASHRM Patient Safety Reference Books

ASHRM Health Care Risk Management Fundamentals

ASHRM Health Care Risk Management Fundamentals is a gateway resource for new and seasoned health care risk management professionals. It will help readers understand the fundamentals of risk managment and Enterprise Risk Management and provide insights into the risk associated with all of the moving parts of a health care organization.

This text utilizes the ERM model to illuminate the fundamental domains of health care risk management including Clinical Risk Management and Patient Safety, the Legal and Regulatory Environment, Claims and Litigation and Risk Financing.

 

 

Physician Office Risk Management Playbook

Physician Office Risk Management Playbook
Get the resources you need to manage risk in physician office practices. This playbook is your go-to reference for tools and references on risk management issues including follow up of test results, missed appointments, medical records, patient communication, scope of practice issues, patient termination and much.

 

 

Patient Safety Risk Management Playbook

Patient Safety Risk Management Playbook
Gain the knowledge to promote an enterprise risk management program that enhances patient safety and demonstrates added value with ASHRM’s Patient Safety Playbook. The book will help you become a more knowledgeable and confident healthcare risk manager through the use of data and metrics, an approach that supports patient safety and risk reduction programs and initiatives. 

 

 

Root Cause Analysis Playbook

ASHRM Root Cause Analysis Playbook
The ASHRM Root Cause Analysis Playbook is an invaluable resource for when harmful patient safety events happen in your healthcare facility. This Playbook gives risk managers of all experience levels an industry-proven template for responding to these sentinel events, with a clearly-framed step-by-step approach to RCA. This book also contains all of the leading RCA tools in one place, from fault trees to approximate cause analysis, as well as guidance on how to choose the right response team and ask the right interview questions.