What Do Operations Managers Need to Know About Risk Management in Telehealth and Why?

ASHRM Webinar Series

Wednesday, March 10 at Noon CT
Speakers: Mary Lowry
Member: $39.00
Non-Member: $99.00
CE Credit: 1


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In this webinar, the speaker will discuss different tools and strategies that can be leveraged to mitigate compliance risk.

Operationalizing the delivery of patient care by telehealth can be challenging in a complex regulatory environment. In this webinar, we’ll discuss tools and tactics telehealth leaders and managers can leverage to mitigate compliance risk


  • • Discuss the range of legal issues surrounding telehealth
  • • Review implications of COVID on the future of telehealth
  • • Identify strategies for minimizing risks associated with telehealth


ASHRM CE Credits 1.0
CNE Credits 1.0
Webinar Date Wednesday, March 10 at Noon CT

For questions regarding this webinar, contact ASHRMEd@aha.org

Speaker Bios

Mary. Lowry has worked in healthcare administration at Dartmouth-Hitchcock for 25 years. For the past five years, she has served as the Administrative Director for the D-H Connected Care Center for Telehealth. Dartmouth-Hitchcock has been providing formalized telemedicine services in Northern New England since 2012, ensuring patients receive the specialty care they need, close to home. Its 24/7 acute care services - TeleEmergency, TeleNeurology, TeleICU, TelePsychiatry, and TeleICN – have been involved with supporting or delivering care to more than 20,000 patients to date, helping those patients remain in their local hospitals. D-H TelePharmacy has processed more than 2.3 million medication orders; and D-H Connected Care has conducted more than 250,000 outpatient virtual visits. Ms. Lowry has organizational and financial responsibility for D-H Connected Care operations and development and implementation of new initiatives, and is currently representing the New Hampshire Hospital Association on the New Hampshire Commission to Study Telehealth.