What Do Operations Managers Need to Know About Risk Management in Telehealth and Why?

ASHRM On-Demand Webinar
Member: $39.00
Non-Member: $99.00


CE Credit: 1

Domain: Health Care Operations

Level: Foundational


Buy Now

In this webinar, the speaker will discuss different tools and strategies that can be leveraged to mitigate compliance risk.

Operationalizing the delivery of patient care by telehealth can be challenging in a complex regulatory environment. In this webinar, we’ll discuss tools and tactics telehealth leaders and managers can leverage to mitigate compliance risk


  • • Discuss the range of legal issues surrounding telehealth
  • • Review implications of COVID on the future of telehealth
  • • Identify strategies for minimizing risks associated with telehealth
Speakers: Mary Lowry
Product Code 322008OD21
ASHRM CE Credits 1.0
CNE Credits 1.0
Domain Health Care Operations
Level - Foundational (F), Practitioner (P), Advanced (A) F
Publication Date 3/10/21
Next Review 7/1/23
Credit Expires 7/1/24

For questions regarding this webinar, contact ASHRMEd@aha.org

Speaker Bios

Mary. Lowry has worked in healthcare administration at Dartmouth-Hitchcock for 25 years. For the past five years, she has served as the Administrative Director for the D-H Connected Care Center for Telehealth. Dartmouth-Hitchcock has been providing formalized telemedicine services in Northern New England since 2012, ensuring patients receive the specialty care they need, close to home. Its 24/7 acute care services - TeleEmergency, TeleNeurology, TeleICU, TelePsychiatry, and TeleICN – have been involved with supporting or delivering care to more than 20,000 patients to date, helping those patients remain in their local hospitals. D-H TelePharmacy has processed more than 2.3 million medication orders; and D-H Connected Care has conducted more than 250,000 outpatient virtual visits. Ms. Lowry has organizational and financial responsibility for D-H Connected Care operations and development and implementation of new initiatives, and is currently representing the New Hampshire Hospital Association on the New Hampshire Commission to Study Telehealth.