Effective Leadership Through the Process of Emotional Connection



Wednesday, January 23,
2 p.m. ET (1 p.m. CT/11 a.m. PT)
Duration, 1 hour

This webinar provides an overview of the science of emotional connection, covering key concepts in creating safe and secure bonds with team members and patients. Successful teams are those that foster and maintain a culture of CONNECTION. A place where people support and help each other and willing to collaborate, a place where everyone feels part of the team.

The Emotional Connection process or EmC is designed to engage every person on the team in understanding the ineffective strategies that start negative interactional cycles. The EmC process is based on scientific research and adult bonding where emotional connection is seen as the most powerful motivational force in our brain.

This webinar will provide you with specific techniques and skills to align and connect on a deeper emotional level to get everyone involved in better collaborating, engaging, and performing - creating better results and improving company culture.

Human beings thrive in a safe environment. When people feel a sense of belonging and connection, they feel valued and important, and they perform at their best.

  • Discuss the key concepts of the new science of emotional connection
  • Describe the 3-stage EmC process on how to transform negative interactions into positive and secure bonds of connection
  • List the five specific skills and techniques used to in creating an emotional connection in day-to-day interactions

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By 1/20

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Guest Speakers

Dr. Lola Gershfeld, PsyDDr. Lola Gershfeld, PsyD
Board Dynamics Specialist, a Founder and CEO of Level Five Executive
Level Five Executive, Inc.


Dr. Lola Gershfeld is a founder and CEO of Level Five Executive. Dr. Gershfeld has received her doctorate in Organizational Psychology from the University of the Rockies in Colorado and is an expert in the field of board and team dynamics, working to move leaders and companies into creating a more cohesive and collaborative cultures, increasing effectiveness, productivity and work satisfaction. Dr. Gershfeld presents at conferences, is a published author of TRUSTMAKERS and Effective Board and Team Dynamivs Guide, and a developer of Mastering Emotional Connection Certification program. This program teaches leaders, boards and teams how to be effective by utilizing the Emotional Connection process, a science-based model and step-by-step methodology that shapes teams and board relationships in a way that creates strong partnerships and improves transparency, communication and results. Dr. Gershfeld is an Adjuct Professor at Chapman University and serves on the Board of Governors at the Center Club Orange County.


Continuing Education Credits 

This program is approved for 1 contact hour of continuing education credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow), and toward CPHRM renewal – for those who hold the designation at the time of the program.

Nursing CEs (CNEs)
American Society for Health Care Risk Management is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

This program has been approved for 1 credit hours of CNE.

CEs for You, the Primary Registrant:
To earn CEs, you must complete the following requirements WITHIN TWO WEEKS OF THE WEBINAR:

  1. Participate in the webinar (refer to the "Information for Additional Participants" document if you did not watch the webinar alone)
  2. Complete the evaluation*
  3. Check the Primary Registrant Confirmation check box*
  4. Claim CEs*

*designates in ASHRM U (learning.ashrm.org)

CEs for Additional Participants:
The webinar "course" is linked to your ASHRM account, so you are the only one eligible to earn CEs via registering for the webinar and completing the requirements.

Additional participants that viewed the webinar with you are eligible to purchase CES ($19 member, $99 nonmember) so long as the following three conditions are met WITHIN TWO WEEKS OF THE WEBINAR:

  1. You download, complete, and submit the Sign in Sheet*
  2. You forward the “Information for Additional Participants” document*
  3. Additional participants (who must be listed on the submitted Sign in Sheet) purchase CEs via link in "Information for Additional Participants" document.
  4. Additional participants complete the requirements and claim CEs*

*designates in ASHRM U (learning.ashrm.org)

If you have any questions, please call 312-422-3980 email ashrmed@aha.org.

Cancellation Policy
All cancellation and refund requests must be made in writing to ASHRM@aha.org. All refunds will be provided in the original form of payment. Registration fees, less a 50 percent cancellation fee, are refundable if written notice is emailed 10 business days before the webinar. Payment to join or renew ASHRM membership is nonrefundable and nontransferable.