Enhancing Your Safety Culture One Move at a Time

Thursday, July 19
1 - 2 p.m. (CT) 2 - 3 p.m. (ET) Noon - 1 p.m. (MT) 11 a.m. - Noon (PT)

Culture. What comes to mind when you think of culture? Are you considering the various cultures we have in the health care industry? Does your mind go to a just culture or a learning culture? Have you considered a patient safety culture? We know that culture impacts our patients, our staff, and our organizations. Many patient and quality organizations, including the Institute for Healthcare Improvement and the Agency for Healthcare Research and Quality have focused on culture. In 2017, The Joint Commission released "Sentinel Event Alert 57: The essential role of leadership in developing a safety culture". This program brings together considerations for leadership and best practices to enrich our culture and enhance quality outcomes for those we serve. Cultural change is not a sprint, but a marathon that takes our dedication and commitment.

  • Articulate the impact of culture on patients, staff members, and the organization.
  • Define key attributes of various cultural initiatives (learning culture, just culture, and patient safety culture).
  • Utilize ideas, methods, and considerations to appraise their organizational culture.

Register Now



By 7/15

After 7/15

ASHRM Member







Guest Speakers

Michelle KinneerMichelle Kinneer RN, MSN, JD, CPHRM, CHC, CHPC
Senior Risk and Patient Safety Consultant

  • Bio
    Michelle Kinneer joined MMIC as a senior risk and patient safety consultant in 2014. In her role, Michelle provides tailored services that promote patient safety and minimize risk for MMIC clients. Michelle brings more than 20 years of experience as a Registered Nurse, licensed in Iowa and Illinois, and more than 15 years of experience in health care risk management. Michelle is an active member of the American Society for Healthcare Risk Management, Health Care Compliance Association, and the American College of Healthcare Executives. Michelle earned a bachelor’s degree in nursing at Southeast Missouri State University, a master’s degree in nursing from the University of South Alabama, and a Juris Doctorate from Southern Illinois University at Carbondale. She is currently pursuing a PhD in Leadership from Piedmont International University. Michelle is a Certified Professional in Healthcare Risk Management, Certified in Healthcare Compliance, and Certified in Healthcare Privacy Compliance.


Continuing Education Credits 

This program is approved for a total of 1.0 contact hour of Continuing Education Credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow), and toward CPHRM renewal.

American Nurses Credentialing Center (CNE)
American Society for Health Care Risk Management is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation. This CNE activity is being offered for 1.0 contact hour. Contact Grecelda Buchanan at 312-422-3984 for more information. The planning committee and speakers have no conflict of interest to disclose.

CEs for you, the Primary Registrant – included in the registration cost
The process for earning CEs is the same, with an additional step of “claiming” CEs.

  1. Participate in the webinar.
  2. Complete the evaluation within two weeks of the webinar (in ASHRM U).
  3. Click the “Claim” button.

Instead of waiting to receive your certificate by email, you will have access to it via your transcript in ASHRM U immediately and for as long as you have an active ASHRM account. 

CEs for Additional Participants - $19 member, $99 nonmember
The webinar course is linked to your ASHRM account, so you are the only one eligible to earn CEs via registering for the webinar and completing the requirements.
If you have additional participants, however, they are eligible to purchase CEs within two weeks of the webinar so long as the following three conditions are met WITHIN TWO WEEKS OF THE WEBINAR:

  1. You download, complete, and submit the Sign in Sheet in ASHRM U.
  2. You forward the “CE Information for Additional Participants” document (in ASHRM U) to additional participants requesting CEs.

The additional participants (who must be listed on the submitted Sign in Sheet) purchase CEs and complete the evaluation.

Contact ashrmed@aha.org with questions.

Cancellation Policy
All cancellation and refund requests must be made in writing to ASHRM@aha.org. All refunds will be provided in the original form of payment. Registration fees, less a 50 percent cancellation fee, are refundable if written notice is emailed 10 business days before the webinar. Payment to join or renew ASHRM membership is nonrefundable and nontransferable.