More than a Signature: Informed Consent

Wednesday, August 9
1 - 2 p.m. (CT)
2 - 3 p.m. (ET)
Noon - 1 p.m. (MT)
11 a.m. - Noon (PT)

True informed consent is much more than a signature on a form. It is a process of communication, shared decision-making, mutual expectation-setting, and respect for a person's autonomy. Without it, patients are at risk for health consequences they don't understand, and providers are at risk for liability claims. This program discusses the four components of informed consent, provides strategies to engage patients in decision-making, outlines how to document the process, and discusses how to manage informed refusal.

  • State the legal and ethical obligations of obtaining informed consent.
  • Identify strategies and best practices for obtaining informed consent (or refusal) and documenting the discussion.
  • Examine actual malpractice cases where informed consent was not obtained.


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ASHRM Members $99 $79
Nonmembers $99


Guest Speakers

Emily Clegg Emily Clegg, JD, MBA, CPHRM
Senior Risk Consultant
UMIA Insurance

  • Bio
    Emily Clegg is a senior risk management and patient safety consultant for UMIA Insurance, a professional liability carrier. She holds both a law degree and an MBA from the University of Utah. She is also CPHRM certified. Before joining UMIA, Emily practiced as a medical malpractice defense attorney defending health care providers and facilities against claims. At UMIA, Emily serves as a resource to policy-holders on patient safety strategies, best practices, and risk mitigation. She also serves as an educator on trends and hot topics in risk management. Emily regularly speaks at education seminars, conferences, or at individual facilities. For those attending ASHRM's annual conference this fall, come see Emily discuss the legal and patient safety risks involved in telemedicine.


Continuing Education Credits 

This program is approved for a total of 1.0 contact hour of Continuing Education Credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow), and toward CPHRM renewal.

American Nurses Credentialing Center (CNE)
American Society for Healthcare Risk Management is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation. This CNE activity is being offered for 1.0 contact hour. Contact Grecelda Buchanan at 312-422-3984 for more information. The planning committee and speakers have no conflict of interest to disclose.

CEs for you, the Primary Registrant – included in the registration cost
The process for earning CEs is the same, with an additional step of “claiming” CEs.

  1. Participate in the webinar.
  2. Complete the evaluation within two weeks of the webinar (in ASHRM U).
  3. Click the “Claim” button.

Instead of waiting to receive your certificate by email, you will have access to it via your transcript in ASHRM U immediately and for as long as you have an active ASHRM account. 

CEs for Additional Participants - $19 member, $99 nonmember
The webinar course is linked to your ASHRM account, so you are the only one eligible to earn CEs via registering for the webinar and completing the requirements.
If you have additional participants, however, they are eligible to purchase CEs within two weeks of the webinar so long as the following three conditions are met WITHIN TWO WEEKS OF THE WEBINAR:

  1. You download, complete, and submit the Sign in Sheet in ASHRM U.
  2. You forward the “CE Information for Additional Participants” document (in ASHRM U) to additional participants requesting CEs.

The additional participants (who must be listed on the submitted Sign in Sheet) purchase CEs and complete the evaluation.

Verification of Participation/Successful Completion
Live Webinars: CEs are awarded after verification of an individual’s full attendance and successful completion of an online evaluation form (evaluation link provided with handout materials).

For CE certificates, each attendee must provide their NAME or ASHRM MEMBER ID# and EMAIL address.

Contact Grecelda Buchanan at 312-422-3984 for more information.

Cancellation Policy
Registration fees, minus a 50 percent cancellation fee, are refundable only if written notice is postmarked no later than 10 business days before the session date. All cancellation and refund requests must be made in writing to: ASHRM, 155 N. Wacker Drive, Suite 400, Chicago, IL 60606; or fax 312-422-4580.