Re-Designing Risk Mitigation

Tuesday, March 21
1 - 2 p.m. (CT)
2 - 3 p.m. (ET)
Noon - 1 p.m. (MT)
11 a.m. - Noon (PT)

Drawing actionable and predictive insights from risk and safety data is the holy grail of clinical risk management. The trouble is, these data sources provide an incomplete picture of the factors that foment litigation. The result is that too many risk mitigation initiatives fail because they mischaracterize the problem or garner too little frontline support.

Design Thinking is a human-centered approach to solving problems that has established itself as an effective strategy for organizations seeking to captivate their customers and drive program value. As a complement to our traditional tools, it has significant applications for the way we interpret data, identify risk mitigation opportunities, and for how we implement solutions that stick.

  • Define the key principles of design thinking
  • Describe the designer's approach for actioning risk and safety data
  • Identify opportunities to adopt a designer's mindset in current practice


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ASHRM Members $99 $79
Nonmembers $99


Guest Speakers

Simon Mawer, LLB, GCLPSimon Mawer, LLB, GCLP
Program Manager, Risk Strategy & Design
The Stanford University Medical Network Risk Authority LLC ("The Risk Authority")

  • Bio
    Simon serves as program manager of risk strategy and design for The Risk Authority Stanford – the California-based risk management consultancy for the Stanford University medical institutions and clients globally.

    A frequent speaker and writer on the applications of design thinking and decision analysis for healthcare risk management, Simon's expertise is leveraging analytical and people-centered approaches to assist healthcare professionals address the most compelling risks facing their patients, clinicians, and organizations.

    Simon is a graduate of Stanford University's Strategic Decisions and Risk Management, and Innovation and Entrepreneurship programs. He received his Bachelor of Laws degree from the University of Technology, Sydney and is admitted as a Lawyer to the Supreme Court of New South Wales.

    Simon is an avid adventurer, coffee aficionado, lover of all things Australian, and proud husband to his wife, Michelle.


Continuing Education Credits 

This program is approved for a total of 1.0 contact hour of Continuing Education Credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow), and toward CPHRM renewal.

American Nurses Credentialing Center (CNE)
American Society for Healthcare Risk Management is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation. This CNE activity is being offered for 1.0 contact hour. Contact Grecelda Buchanan at 312-422-3984 for more information. The planning committee and speakers have no conflict of interest to disclose.

CEs for you, the Primary Registrant – included in the registration cost
The process for earning CEs is the same, with an additional step of “claiming” CEs.

  1. Participate in the webinar.
  2. Complete the evaluation within two weeks of the webinar (in ASHRM U).
  3. Click the “Claim” button.

Instead of waiting to receive your certificate by email, you will have access to it via your transcript in ASHRM U immediately and for as long as you have an active ASHRM account. 

CEs for Additional Participants - $19 member, $99 nonmember
The webinar course is linked to your ASHRM account, so you are the only one eligible to earn CEs via registering for the webinar and completing the requirements.
If you have additional participants, however, they are eligible to purchase CEs within two weeks of the webinar so long as the following three conditions are met WITHIN TWO WEEKS OF THE WEBINAR:

  1. You download, complete, and submit the Sign in Sheet in ASHRM U.
  2. You forward the “CE Information for Additional Participants” document (in ASHRM U) to additional participants requesting CEs.

The additional participants (who must be listed on the submitted Sign in Sheet) purchase CEs and complete the evaluation.

Verification of Participation/Successful Completion
Live Webinars: CEs are awarded after verification of an individual’s full attendance and successful completion of an online evaluation form (evaluation link provided with handout materials).

For CE certificates, each attendee must provide their NAME or ASHRM MEMBER ID# and EMAIL address.

Contact Grecelda Buchanan at 312-422-3984 for more information.

Cancellation Policy
Registration fees, minus a 50 percent cancellation fee, are refundable only if written notice is postmarked no later than 10 business days before the session date. All cancellation and refund requests must be made in writing to: ASHRM, 155 N. Wacker Drive, Suite 400, Chicago, IL 60606; or fax 312-422-4580.