Practical Strategies for Informed Refusal for Tests or Treatment

Wednesday, October 19
1 - 2 p.m. (CT)
2 - 3 p.m. (ET)
Noon - 1 p.m. (MT)
11 a.m. - Noon (PT)

Informed refusal is the matching "bookend" to consent to treatment. An effective informed refusal involves more than documenting "patient declined treatment." Indeed, the decision to decline tests or treatment may be the result of misinformation, a misunderstanding, or one or more financial, social, or cultural factors that can be resolved with effective communication. This one-hour webinar will examine the possible consequences of a lack of informed refusal. The presentation will offer insights into useful communication strategies for making certain that the patient's choice is informed and ways in which to document the informed refusal communication process.

  • Describe the informed refusal of consent communication process.
  • Discuss the potential risks associated with a lack of informed refusal.
  • Examine practical communication techniques and documentation practices for an effective informed refusal of consent process.


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ASHRM Members $99 $79
Nonmembers $99


Guest Speakers

Fay A. RozovskyFay A. Rozovsky, JD, MPH, DFASHRM
The Rozovsky Group, Inc.

  • Bio
    Ms. Rozovsky is President of The Rozovsky Group, Inc. An experienced healthcare risk management consultant and attorney, Ms. Rozovsky works with clients along the continuum of care, providing practical risk management and patient safety solutions. She has lectured extensively and authored or co-authored over six hundred articles and several books including CONSENT TO TREATMENT: A PRACTICAL GUIDE, 5TH EDITION and HEALTH CARE ORGANIZAT/ONS RISK MANAGEMENT : FORMS, CHECKLISTS AND GUIDELINES, THIRD EDITION (with Jane L. Conley). Her treatise on consent has been cited by numerous courts, including the U.S. Supreme Court. Fay is a DFASHRM, an ASHRM Past President, and Distinguished Service Award recipient. She is a faculty member in the ASHRM HRM Program and as an adjunct professor of law at the College of William & Mary School of Law. Fay chairs the Enterprise Risk Management Task Force of the American Health Lawyers Association.


Continuing Education Credits 

This program is approved for a total of 1.0 contact hour of Continuing Education Credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow), and toward CPHRM renewal.

Continuing Medical Education (CME)
This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of The Doctors Company and the American Society for Healthcare Risk Management. The Doctors Company is accredited by the ACCME to provide continuing medical education for physicians.

The Doctors Company designates this live activity for a maximum of 1.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

American Nurses Credentialing Center (CNE)
American Society for Healthcare Risk Management is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation. This CNE activity is being offered for 1.0 contact hour. Contact Grecelda Buchanan at 312-422-3984 for more information. The planning committee and speakers have no conflict of interest to disclose.

Verification of Participation/Successful Completion
Live Webinars: CEs are awarded after verification of an individual’s full attendance and successful completion of an online evaluation form (evaluation link provided with handout materials).

For CE certificates, each attendee must provide their NAME or ASHRM MEMBER ID# and EMAIL address.

Contact Grecelda Buchanan at 312-422-3984 for more information.

Click here for more information and to register.

Cancellation Policy
Registration fees, minus a 50 percent cancellation fee, are refundable only if written notice is postmarked no later than 10 business days before the session date. All cancellation and refund requests must be made in writing to: ASHRM, 155 N. Wacker Drive, Suite 400, Chicago, IL 60606; or fax 312-422-4580.