ROI for Patient Safety: Demonstrating the Value of Risk Management

Wednesday, August 10
1 - 2 p.m. (CT)
2 - 3 p.m. (ET)
Noon - 1 p.m. (MT)
11 a.m. - Noon (PT)

In today’s changing healthcare environment there is an overwhelming need to demonstrate the value reation that enterprise risk management can bring to healthcare. For risk managers, it is no longer just about reacting to identified adverse clinical events but rather focusing on those competencies needed to play a significant role in proactively decreasing risk and being part of the healthcare decision making process. Patient safety can and should be a significant focus of these efforts not only for the benefit of the patients and their families but also for the financial difference it can make to the organization. Being prepared to demonstrate through appropriate metrics and analysis how patient safety initiatives can create value and provide a significant return on investment for the organization can enhance the importance and role of today’s risk manager. This program is designed to provide the risk manager with concepts and ideas on how they can promote patient safety with the appropriate metrics and analysis to demonstrate its value to healthcare and show that patient safety does make “cents.”

This webinar will help participants to:

  • List 3 core competencies needed by today’s successful healthcare risk manager.
  • Describe the main factors that have caused the transition from volume to value in healthcare
  • Provide 3 data sources that you may be able to use to support the value of patient safety initiatives in your organization


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ASHRM Members $99 $79
Nonmembers $99


Guest Speakers

Faye Dance SheppardFaye Dance Sheppard, RN, MSN, JD, CPHRM, CPPS 
Patient Safety Resources  

  • Bio
    Faye has 30 years of experience in patient safety and risk management. She served as legal counsel for over 15 years in a pediatric healthcare system and for 10 years as the director of risk management in a large acute care health system. Currently, she is providing risk management and patient safety consulting services for Patient Safety Resources. Faye has had the privilege of serving on the Board of the American Society of Healthcare Risk Management (ASHRM) and has served for the last 3 years as Chairman of ASHRM’s Patient Safety Task Force. The 2015 Task Force wrote and developed ASHRM’s “Patient Safety Risk Management Playbook: Identify, Analyze, Present and Communicate Meaningful Data.” Faye is also a member of ASHRM’s ERM faculty and contributed to ASHRM’s RCA Playbook. She has been on the Board of Advisors (Governors) for the National Patient Safety Foundation since 2013 and served as a subject matter expert for their 2015 publication “RCA: Improving Root Cause Analyses and Action to Prevent Harm.” Faye resides with her husband Joe in the south central Texas town of Cuero. They have one son, Joe IV.


Continuing Education Credits 

This program is approved for a total of 1.0 contact hour of Continuing Education Credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow), and toward CPHRM renewal.

The Doctors Company (CME)
The Doctors Company is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

The Doctors Company designates this live activity for a maximum of 1.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

The Doctors Company would like to disclose that no one in a position to control the content of this activity has reported relevant financial relationships with commercial interests. The information provided here does not constitute legal advice or opinion.

American Nurses Credentialing Center (CNE)
American Society for Healthcare Risk Management is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation. This CNE activity is being offered for 1.0 contact hour. Contact Grecelda Buchanan at 312-422-3984 for more information. The planning committee and speakers have no conflict of interest to disclose.

Verification of Participation/Successful Completion
Live Webinars: CEs are awarded after verification of an individual’s full attendance and successful completion of an online evaluation form (evaluation link provided with handout materials).

For CE certificates, each attendee must provide their NAME or ASHRM MEMBER ID# and EMAIL address.

Contact Grecelda Buchanan at 312-422-3984 for more information.

Click here for more information and to register.

Cancellation Policy
Registration fees, minus a 50 percent cancellation fee, are refundable only if written notice is postmarked no later than 10 business days before the session date. All cancellation and refund requests must be made in writing to: ASHRM, 155 N. Wacker Drive, Suite 400, Chicago, IL 60606; or fax 312-422-4580.