Inspiration, Ideation, Action! An Introduction to Design Thinking for Risk Managers
Monday, May 23
1 - 2 p.m. (CT)
2 - 3 p.m. (ET)
Noon - 1 p.m. (MT)
11 a.m. - Noon (PT)
Design Thinking is a breakthrough human-centered model for innovation and problem solving that empowers risk managers with the tools and mindsets of designers to engage the frontline, uncover unmet needs, and collaboratively co-create targeted solutions that will have sustainable and measurable impact. Widely touted in the business world for its ability to produce uniquely effective solutions, Design Thinking is now more than ever being applied to tackling the biggest (and smallest) issues in healthcare. With a laser focus on the real needs of the end-user, the use of divergent and convergent thinking for generating ideas, and rapid-prototyping for developing solutions, Design Thinking represents an important complement to traditional approaches to risk mitigation projects. Drawing from our experience at Stanford Medicine, we will explore the principles and methodologies of Design Thinking, and describe how we've applied it to tackling some of the thorniest risk management challenges facing patients and clinicians.
This webinar will help participants to:
- Describe the key principles and tools of Design Thinking
- Explain how Design Thinking is different from traditional approaches to risk mitigation projects
- Discuss how Design Thinking approaches can be used at each stage of the risk management cycle to enhance improvement work
ASHRM Members $99 $49
Simon Mawer, LLB, GCLP
Assistant Vice President, Risk Strategy & Design
The Risk Authority Stanford
Simon is a decision analyst and design thinker, and serves as Assistant Vice President of Risk Strategy and Design for The Risk Authority Stanford. Simon also practiced as a Solicitor in personal injury and commercial litigation in Australia and Europe.
Simon is project lead for the Innovence Lab at The Risk Authority Stanford, a hub for supporting and spurring innovation in patient safety, quality and risk management serving the Stanford University medical system. Through major projects and convenings, such as the 2015 Stanford Medicine X Patient Safety Design Challenge, Simon leads and consults with teams of physicians, nurses and patients from across Stanford and beyond in using Design Thinking to inspire, generate and implement solutions, working towards zero preventable harm and perfect clinical outcomes.
Simon received his law degree from the University of Technology, Sydney, is admitted as a lawyer to the Supreme Court of New South Wales, and holds a Certificate in Strategic Decisions and Risk Management from Stanford University.
Continuing Education Credits
This program is approved for a total of 1.0 contact hour of Continuing Education Credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow), and toward CPHRM renewal.
Verification of Participation/Successful Completion
Live Webinars: CEs are awarded after verification of an individual’s full attendance and successful completion of an online evaluation form (evaluation link provided with handout materials).
For CE certificates, each attendee must provide their NAME or ASHRM MEMBER ID# and EMAIL address.
Contact Grecelda Buchanan at 312-422-3984 for more information.
Click here for more information and to register.
Registration fees, minus a 50 percent cancellation fee, are refundable only if written notice is postmarked no later than 10 business days before the session date. All cancellation and refund requests must be made in writing to: ASHRM, 155 N. Wacker Drive, Suite 400, Chicago, IL 60606; or fax 312-422-4580.