ASHRM Annual Conference Logo

Tuesday, September 27

10:30 AM – 11:30 AM

T-01 2016 Aon/ASHRM Hospital and Physician Professional Liability Benchmark Study
Level: Practitioner
Track: Claims & Litigation

In this session we will overview the findings of the 2016 Aon/ASRHM Hospital and Physician Professional Liability Benchmark Report. The report is based on a large database of claims and exposures which is collected annually from self-insured organizations. The report authors will present statistical research aimed at measuring national and state cost levels and revealing trends emerging in the claims environment. The basic information provided will focus on the frequency and severity of claims over the past ten years. The session will include graphics describing trends within specific hospital service lines (such as obstetrics), specific states, and will explore correlations between patient safety and quality of care statistics and professional liability claims. The benchmark study is made possible through the participation of many health systems and the report and presentation will reflect the authors’ best effort to provide meaningful output to the participants and the industry.


Speakers: Erik Johnson and Virginia Jones
Location: 330F-H


T-02 OH NO YOU DIDN'T? Behavioral Health Top Ten Safety Rules
Level: Practitioner
Track: Clinical/Patient Safety

Risk managers sometimes look back after significant events with behavioral patients throughout their enterprise and ask "how could this have happened?" or "why didn't we have the proper procedures in place?", or better yet, "OH NO YOU DIDN'T!" What seemed to be common sense in hind sight, is often overlooked in the day to day management of risky behavioral patients. The number of persons with behavioral conditions is continuing to increase and they will continue to present in emergency departments, acute care units, and primary care settings. This session will provide an overview of specific safety risks based on the speakers experience in the past nine years of conducting risk assessments around the country. Topics will include: assessment, environment of care, policies/procedures, and additional specific safety risks related to suicide, aggression, and elopement. Standard of care strategies for risk reduction will be provided as well as "take away" tools.


Speaker: Monica Cooke
Location: 230A-C


T-03 Engineering a Risk Management Business Plan
Level: Advanced
Track: Leadership

Mergers, acquisitions, expansions, new construction, reengineering of existing programs and the creation of a Center of Excellence are examples of healthcare initiatives that require a well-executed business plan addressing the domains of enterprise risk. Traditionally, many organizations have created a financial and strategic plan for these initiatives with risk management efforts focused on reactive identification and analysis of adverse events. A proactive risk management business structure engages key business thought-leaders in a commitment to understand and mitigate risks as part of the business planning process. This presentation will discuss key elements of proactive risk management business plans incorporating lessons learned from the planning, construction and opening of a new hospital. Even with best laid plans and proactive risk strategic planning; there will always be some elements where more focus may have been beneficial prior to opening day. This presentation will highlight some of the lessons learned and actions taken.


Speakers: Karen Garvey and Cyndi Siders
Location: 220E-G


T-04 High Times: Recreational and Medical Marijuana and the Changing Landscape for Healthcare Providers and Hospital Administrators
Level: Practitioner
Track: Legal & Regulatory

Marijuana, both as prescribed for medical treatment and as allowed for recreational use, creates ethical and administrative challenges for healthcare providers. In 2016, 9 states could join Alaska, Colorado, Oregon, and Washington D.C. with full legalization of recreational marijuana, and Florida voters could approve a comprehensive medical marijuana scheme. With nearly half the states in the union allowing for some form of medical marijuana use, the rapidly changing landscape presents innumerable challenges for healthcare providers and hospital administrators around the country. With unresolved legal issues in many states, there are often more questions than answers. In this program, the presenters will discuss questions that frequently arise in states with medical or recreational marijuana, and how hospitals can assess the various risks associated with the use and prescription of marijuana. Further, they will discuss examples of how some administrators, policymakers, and courts have resolved these novel questions.


Speaker: Jennifer Disner and Andrew Efaw
Location: 330A-D


T-05 ERM Advanced
Level: Advanced
Track: Healthcare Operations
Speaker: TBA
Location: 230EF


T-06 So You Think You're Covered: Analyzing and Understanding Different Coverage Options
Level: Foundation
Track: Risk Financing

This presentation will help risk managers, and those studying for their CPHRM better grasp the concept of insurance and assist with questions that surround risk finance. We will begin with a quick overview of the different coverage options available to healthcare entities, including PL, GL, workers' comp, D&O, crime, fiduciary, EPL, and cyber/privacy. The attendees will be broken into four groups, each group will be provided a series of facts. The attendees will be asked to list the claim, claimant, line of coverage and defendant for each incident. Each group will then present story and explain why the different incidents fell under the coverages. That will be followed by additional discussion and interaction by the audience as to why, or why not, the selections were appropriate. The facts are entertaining, but real, to make for a humorous, yet beneficial workshop.


Speakers: Amanda Mount, Ellen Quinn, Gwen Stokes and James Brent
Location: 230GH


T-07 Managing Distinctive Personality Types in the Behavioral Health and Aging Services Environments - Promoting Safe Outcomes
Level: Foundation
Track: Quality Leadership

In healthcare, we are seeing staggering numbers of America's elderly population in the Behavioral Health and Aging Services settings. This presentation will focus on personality challenges clinician’s encounter and strategies to best respond to and communicate effectively in the LTC and behavioral health settings. The behaviors to be addressed: The Passive Aggressive resident and family member - identifying triggers; The oblivious narcissistic personality type who has no empathy or concern for others; and The Schadenfreude type - those who directly or indirectly take satisfaction in the failings or pain of others - they are looking for problems on the onset. The presenters will lecture and role play providing practical RM approaches and recommendations. Finally, the presentation will review the proposed CMS rules published on 7.16.15, addressing Comprehensive Care Planning. The presentation will provide participants of the key elements to develop and document care plans in –line with the updated regulations.


Speakers: Jose Guzman, Jonathan Rubin and Carol Doty
Location: 220BC