M-02 National Patient Safety Foundation (NPSF) Reciprocal Session: Emerging Healthcare Concern: Preventing Workplace Violence
Track: Clinical/Patient Safety
Workplace violence is an increasing concern across all industries, including health care. Violence can occur in any setting, against any patient, visitor, or staff member. It can result in patient and staff injuries and even death. The speakers will present statistics on workplace violence, root causes, and correlations associated with violence and resources to assist health care organizations and their leaders to prevent, mitigate, and manage escalating situations that can lead to violence.
Speaker: Hala Helm and Barbara Braun
M-03 Building Your Leadership Brand – How being more of who you are aligns to your Purpose
Leaders make impressions every day through their attitudes and behaviors. Only through self-awareness of their impact on others can leaders build a reputation that stands out from the crowd.
Speaker: Sarah McNally
M-04 Screening, Stabilizing, and Transferring Psychiatric Patients under EMTALA
Track: Legal & Regulatory
This session will address the unique risk issues and EMTALA issues related to screening, stabilizing, managing, and / or transferring psychiatric and behavioral health patients in the emergency department.
Speaker: Robert Bitterman
M-05 ASHRM Physician Practice Playbook Presentation
Track: Healthcare Operations
Members of ASHRMs Content Committee have produced a Physician Office Playbook as a resource for ASHRM members. In this session an overview and discussion of this new Playbook will be provided. The presentation will demonstrate how risk managers can utilize the Playbook to move their risk management efforts in to the physician office setting. The Playbook identifies how to assess and mitigate risk in this setting and provides tools to help the risk manger implement a successful risk program. This presentation will be made by the team leads from the project who will discuss: 1) identifying risk opportunities in the physician office, 2) developing a plan to respond to these risks, from creating a risk management plan to measuring success and 3) communicating to providers and staff what constitutes a risk mitigation culture.
Speakers: Pamela Popp
M-06 “Transaction Action” Be Ready Every Time You Hear: “We Bought, We’re Starting, Building Or Selling…”
Track: Risk Financing
Working together we will focus on identifying and analyzing critical risk and insurance considerations during business transactions and how to discuss subsequent recommendations with key decision makers and stakeholders. Actual experiences will be shared with attendees. Being involved earlier in operational and strategic business decisions that require risk and insurance analysis and solutions has always been a major goal of any risk management program. While many risk and insurance departments have experienced an increased degree of inclusion we have the opportunity to further evidence our value by becoming “transaction ready”. This means being prepared to confidently deliver the analysis and recommendations for the management and transfer of risks to key stakeholders in a format that is understandable, concise, promotes dialogue and supports decision making.
Speaker: Deana Allen, Maryann McGivney and Amy Johnson
M-07 Healing the Healer
Track: Quality Leadership
This program includes the recognition and consequences of healthcare practitioner burnout and the impact on patient safety. Compassion fatigue of front-line caregivers and its symptoms will be explored. Dr. Drill-Mellum will bring her personal insight to the experience of stressors on physician practice. Data demonstrating the wounds and unintended consequences often created in the aftermath of unanticipated medical outcomes and malpractice claims will be presented. Resilience will be the focus and participants will leave with practical resilience techniques to battle stress, burnout, and compassion fatigue. Facilitated practice of several techniques will be included during the session, equipping Risk Managers with improved skills to manage personal stress levels and assist colleagues within their organizations.
Speakers: Michelle Kineer and Laurie Drill-Mellum