ASHRM Annual Conference Logo

Tuesday, September 27 in the Orange Theater

11:40 AM – 12:00 PM

2016 Aon/ASHRM Hospital and Physician Professional Liability Benchmark Study
This bite size learning session will focus on the 2016 Aon/ASHRM Hospital and Physician Professional Liability Benchmark Study.  The author(s) of the study will describe the participation and data collection underlying the report and will review interesting findings from this year’s study.  Attendees will get a feeling for the value of statistical benchmarking information and will learn how they could participate in next year’s research effort.

Speaker: Erik Johnson


12:10 PM – 12:30 PM

Continuing the Conversation
Continue the conversation with the Keynote Panel.

Speaker: Keynote Panel


12:40 PM – 1:00 PM

Walking the Walk: Proven Results Gained by Implementing the Preventing Falls Targeted Solutions Tool®
If you’re looking for a proven, effective, data-driven solution to preventing falls, then you’ll want to attend this session. You’ll learn about the Joint Commission Center for Transforming Healthcare’s recently launched Preventing Falls Targeted Solutions Tool® (TST®) and how this unique, web-based tool has helped organizations reduce patient falls rates by 35% and patient falls with injury rates by 62%. So take a stand against patient falls and attend this informative session at ASHRM 2016.

Speaker: Klaus Nether
Sponsored by Joint Commission Center for Transforming Healthcare



Tuesday, September 27 in the Yellow Theater

12:10 PM – 12:30 PM

Right Place, Wrong Patient: Prescriptions for Avoiding Patient ID Errors
There’s no more basic requirement for safe care than knowing the identity of the patient in front of you.  Yet many healthcare practitioners know that with the volume of patients they see and the pace of healthcare delivery today, errors in identification are all too easy and far too common. More handoffs, fragmented care, and information overload only exacerbate the problem. ECRI Institute PSO’s Deep Dive: Patient Identification analyzes over 7,000 patient identification errors and their causes.  While some wrong patient errors can be fatal or involve unnecessary invasive procedures, even less harmful mistakes can undermine patients’ trust and respect in your hospital or health system. Fortunately, solutions to these mistakes are available and apply across many care settings.  Solutions involve roles for leadership, safety culture, standardization, technology, and patient engagement.   No matter where you are on your safety journey, it is critical to sharpen your skills at identifying these unsafe conditions and strengthening the underlying systems.       

Speaker: Bill Marella


12:40 PM – 1:00 PM

Benchmarking Hospital Malpractice Performance
This session demonstrates a quantitative (in contrast to qualitative) method of measuring hospital medical malpractice claims performance, which may be used by hospitals to benchmark internal performance, and enables benchmark comparisons with other hospitals. Such evaluation and comparisons of performance can be instrumental in determining more effective and efficient ways of improving hospital performance and quality of care. Evaluation of comparative performance, both temporally within a hospital and to external peers, may provide valuable insights into establishing goals that are realistic given the performance of similar hospitals.

Speakers: Carlton Young and Dave Williams


1:10 PM – 1:30 PM

Culture, Religion and Disclosure of Errors - A Middle East Perspective
Reporting medical errors has been a challenge to healthcare institutions in the Middle East Region. Disclosure of medical error is even more challenging since it occupies a higher degree of complexity. Culture & religion are seen to have a large impact in the Arab countries.  Although available recommendations on disclosure may have largely emerged from the Western world, they have been found to be clearly defined in the Islamic teachings from a religious standpoint. However their suitability has not been fully tested, researched and consequently, not fully understood. In addition a vast majority of the healthcare work force are expatriates and mostly Muslims. These work forces have traditionally feared losing their jobs due to fragmented approach by Hospitals and lack of clear direction from the regulators/health policy decisions. The session will talk about the influence of culture and religion and its impact on the expatriate force in the Middle East.

Speaker: Krishnan Sankaranarayanan