General Sessions & Keynotes
Sunday, October 18
Ellen Grady Venditti
MS, RN, CPHRM, FASHRM
Annual Business Meeting
President Ellen Venditti and the ASHRM Board of Directors are pleased to invite you to ASHRM’s Annual Business Meeting & Recognition Event. Join in as ASHRM honors individuals and organizations whose accomplishments have supported “Driving Safe and Trusted Healthcare” for 35 Years.
Location: Ballroom C
Note: The Annual Business Meeting leads into the dynamic Opening Keynote.
Marianne M. Jennings
Opening Keynote: Marianne Jennings
Culture Can Sabotage Ethics and Compliance
Your organization’s code of ethics, training and hotline are necessary and relatively easy to establish and maintain. However, an organization can have all the elements in place and still have an ethical lapse, the kind that makes headlines. The area too often missed is the culture -- there are components of culture that sabotage all other efforts in the areas of ethics and compliance. We will look at cultural factors and address how to align them with your organization’s code of ethics and training.
You will learn:
- Why ethics codes, training and hotlines are not enough to keep an organization out of ethical difficulty.
- The cultural factors that are strong enough to countermand the rules employees learn in training, and even break the law.
- The fixes for those cultural factors that, however unwittingly, are interfering with ethical decision-making.
- Understanding the psychological tools in play in cultures as employees are making decisions.
- Marianne M. Jennings, Emeritus Professor of Legal and Ethical Studies, has taught at the WP Carey School of Business, Arizona State University from 1977 through the present. She has six textbooks and four monographs in circulation in the areas of business ethics, ethical culture, and legal environment She was director of the Lincoln Center for Applied Ethics from 1995 to 1999. Read More +
She is a contributing editor of Corporate Finance Review and Real Estate Law Journal. Two of her books have been named Library Journal’s book of the year. Her books have been translated into three languages. Her book, The Seven Signs of Ethical Collapse, was published by St Martin’s Press and has been used as both an audit tool and a primer by numerous organizations for creating and sustaining an ethical culture. In 2011, she was named one of the Top 100 Thought Leaders by Trust Across America and in 2012, she was named one of the 100 most influential people in business ethics by Ethisphere magazine. She served on the board of directors for Arizona Public Service (now Pinnacle West), the owner of the Palo Verde Nuclear Station, from 1987 through 2000. She has served on INPO’s advisory council since 2005. She conducts ethics training and ethical culture assessments for businesses, including Fortune 100 companies, government agencies, professional associations, and nonprofit organizations.
Location: Ballroom C
Sponsored by Beazley
Tuesday, October 20
Preparing for What’s Around the Next Bend
Why does one organization successfully withstand a crisis while another organization, facing the same calamity, is unable to weather the storm? And how can you help your own organization overcome the inevitable crises in healthcare today?
A group of experienced crisis leaders will share their stories during the ASHRM Annual Conference Panel Keynote, “Preparing for What’s Around the Next Bend.” This panel of experts will link successful leadership to the ERM approach and outline the skills every healthcare risk management professional needs in order to be successful during their organization’s next crisis.
Moderator: Ellen Grady Venditti
- Theresa Anderson, RN, MS, FACHE, has been an ACHE Fellow since 2001. Her experience in healthcare management includes acting as the Chief Nursing Officer for several healthcare organizations and as a Managing Principal Consultant for Caldwell Butler & Associates. Read More +
When Hurricane Katrina occurred, Theresa was the Sr. Vice President/Chief Nursing Officer for West Jefferson Medical Center in Marrero, Louisiana. Her leadership and first-hand experience with this natural disaster is why she is a member of the keynote panel – to help other’s prepare for what’s around the bend.
Michelle HoppesHoppes’ leadership positions have included SVP Global Risk Management and Loss Control for a global insurance company, SVP Healthcare Risk Management for a national professional liability third party administrator, SVP for a risk retention group, and President of national consulting companies. She has served on several national organizations such as the United States Pharmacopeia (USP), Emergency Medicine Physician Patient Safety Foundation (EMPSF), past president of both the MI state and national level risk management societies-ASHRM and currently as a committee member for the Physicians Insurance Association of America (PIAA). Hoppes is a frequent national speaker and a leading co-author of the whitepaper series on serious safety events for ASHRM and the chair of the ERM committee. She has had numerous articles published, as well as book chapters. She has completed the AHA/ASHRM/NPSF leadership program as a patient safety fellow and obtained a Master's degree in Healthcare Management with an emphasis in Risk Management from the Finch University; the Chicago Medical School. She is certified in risk management and quality review and is a Distinguished Fellow of the American Society for Healthcare Risk Management.
Barbara McCarthyBarb received a diploma in Nursing from New England Deaconess Hospital School of Nursing in Boston, a BSN from Northeastern University, and an MPH from Boston University. Past roles include critical care and inpatient nursing management; performance improvement, infection control, safety, & employee health leadership as well as Joint Commission coordination. Barb has been an active member of MSHRM/ASHRM for 11 years & was chapter president in 2009. Most recently, she is a member of the ASHRM Board and is currently a member of the ASHRM ERM Advisory Committee.
Ramanathan RajuLast year, HHC facilities served 1.4 million New Yorkers – including more than 475,000 uninsured. Prior to accepting the role of President and CEO at HHC, Dr. Raju was the Chief Executive Officer for the Cook County Health & Hospitals System (CCHHS) in Chicago, Illinois. CCHHS is the third largest public health system in the country, overseeing a comprehensive, integrated system of healthcare, comprised of two hospitals; a regional outpatient center; a correctional healthcare facility; an outpatient infectious disease center specializing in the treatment of HIV/AIDS; 16 community clinics and a nationally accredited public health department. During his tenure there, Dr. Raju obtained federal approval for a Section 1115 Medicaid Waiver permitting CCHHS to “early enroll” under the ACA Medicaid expansion, reduced the structural deficit by more than $200M, and gained meaningful designation throughout the health system. Dr. Raju began his medical career in the United States at Lutheran Medical Center in Brooklyn and went on to serve as the COO and Medical Director at HHC's Coney Island Hospital. Then in 2006, he became the HHC Chief Medical Officer, Corporate Chief Operating Officer and Executive Vice President. While he served there, HHC continued to climb and reach great heights in quality, patient safety and healthcare data transparency. He was also an integral part of the team that embarked, in 2010, on the HHC restructuring and cost containment plan. Dr. Raju attended Madras Medical College to earn his medical diploma and his Master of Surgery degree. He underwent further training in England and was elected as a Fellow of the Royal College of Surgeons. Dr. Raju is also a physician executive, having obtained an MBA from the University of Tennessee and CPE from the American College of Physician Executives. Dr. Raju is the recipient of numerous national recognitions, including being named to lists of the 100 Most Influential Healthcare Leaders in 2014, the 50 most influential Physician Executives in Healthcare in 2013, 2014, and 2015. Top 25 Minority Executives in Health care for 2012 and 2014, all by Modern Healthcare, and Becker’s top 25 Health care executives to follow in Twitter. He serves on Boards of Directors, including the American Hospital Association, America’s Essential Hospitals (formerly the National Association of Public Hospitals), the Greater New York Hospital Association, and the Healthcare Association of New York State. A longtime resident of Staten Island, Dr. Raju and his wife, a physician, and have two children.
Barry WantePrior to joining BWH in 2007, Wante was the Branch Chief of Homeland Security and Regional Services for the Massachusetts Emergency Management Agency (MEMA). He oversaw the regional emergency management and homeland security programs for the agency. Barry was also a member of committees and work groups that prepared for the Democratic National Convention (DNC) hosted by the City of Boston in July of 2004. Wante served with the City of Keene (NH) Police Department for twenty-three years, retiring as the Police Chief in late 2002. As Police Chief he was responsible for the overall leadership of the police department and was the city’s Emergency Management Coordinator. Wante has participated with the United States Central Command in a cooperative defense program in emergency management with several Arabian Gulf states. He has also delivered presentations and train-the-trainer programs on the Incident Command System (ICS) and preparedness in several states, Europe, the Caribbean, south Asia and South America. He instructs in topics involving special events contingency planning, instructor development and terrorism awareness for responders. Along with a designation of Certified Emergency Manager (CEM) conferred by the International Association of Emergency Managers (IAEM), Wante has a bachelor’s degree in criminal justice from St. Anselm College and a master’s in business administration from Plymouth State University.
Location: Ballroom C
Wednesday, October 21
11:15 a.m.-12:30 p.m.
Closing Keynote: Helio Castroneves
One of the most popular personalities in all of sports, Helio Castroneves - Team Penske's elder statesman - has accomplished much in his illustrious career, yet he remains passionate in his desire to achieve much more. Castroneves returns for his 16th season with Team Penske in 2015 driving the No. 3 Shell-V-Power Pennzoil-Ultra, Hitachi, and AAA/Automobile Club of Southern California Indy car. Known for his electric smile and enthusiasm, Castroneves has driven and danced his way into the hearts and minds of people around the world. As the only active driver to have earned the distinction of being a three-time winner of the Indianapolis 500 and the only race car driver ever to become a "Dancing with the Stars" Champion, Castroneves in many ways is in a league of his own.
In 2014 the Brazilian demonstrated once again the speed, skills and determination to be considered among the elite in the Verizon Indycar Series. Castroneves finished in 2nd Place in the Championship after overcoming a number of unfortunate on-track events.
Castroneves, who became the first driver to win back-to-back Indy 500s in his first two starts at the Brickyard in 2001 and 2002 and won the "Greatest Spectacle in Racing" again in 2009, is known for his signature victory celebration of climbing the fence after taking the checkered flag. His great attitude, signature smile and his outbursts of unbridled enthusiasm make him one of the true stars of motorsports. These attributes have helped land him on the pages of some of the top publications in the world including People, Newsweek, TV Guide, Esquire and Maxim.
In 2007, Castroneves brought his incredible passion for life to a much wider audience when he competed on ABC's hit television show, "Dancing with the Stars." The combination of his charismatic personality, dedicated training and his dancing skills won him the hearts of millions of new fans and the coveted Mirror Ball trophy. He has since parlayed his foray in the entertainment world into working as an occasional correspondent for "Entertainment Tonight." In the fall of 2010, Castroneves was invited back to the set of "Dancing with the Stars" to serve as a judge on the show after being voted as one of the top-10 best dances from the first 10 seasons of "DWTS."
Castroneves' celebrity status has afforded him an array of opportunities worldwide, the highlight of which came in 2004, when he had the once-in-a-lifetime experience of a private audience with Pope John Paul II while visiting Vatican City. His garage boasts a Chevy Tahoe; the 2001 Indianapolis 500 Pace Vehicle Oldsmobile Bravada; a 50th Anniversary Special Edition Chevrolet Corvette, which he received for winning the 2002 Indianapolis 500, and his latest addition - a 2010 Chevrolet Camaro Indianapolis 500 Pace Car.
In May of 2010, Castroneves also released a popular book about his life and how he's met its challenges. "Victory Road - The Ride of My Life" chronicled Castroneves' dramatic rise to stardom and how he handled his high-profile tax case and his triumphant return to racing.
Castroneves enters the 2015 season once again ready to compete for the VERIZON IndyCar Series championship for Team Penske. 2015 is Helio's 18th Indy car season and the 16th with Team Penske. Castroneves resides in Fort Lauderdale, FL with his girlfriend Adriana Henao and their daughter Mikaella.
Location: Ballroom C
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