[CPHRM Exam Preparation Guide] [Tool Kits]
[Pearls] [ DVD/Program Tapes/CDs]
ASHRM products are important parts of any healthcare risk management professional's resource library.
Order online by clicking on the product title links below.
ASHRM products also may be ordered toll free at (800) 242-2626 (select menu option 3) 8:30 a.m.-5:30 p.m. ET Monday through Friday or via fax at (866) 516-5817.
Customers outside the United States should fax their order to (866) 516-5817.
ASHRM/AHA members who wish to order online and receive member pricing (A) must be registered with the ASHRM Web site. When shopping online, they should (B) visit the online store page using their ASHRM Web site username and password, then click on the "Risk Management" link on the left side of the page. They can then (C) select the product they wish to purchase and it will be placed in their "cart" at the members list price.
Note: The username and password for member pricing at the online store are the same username and password that members use to access members-only content at the ASHRM Web site. Members who do not have a username or password can register for them anytime. Registration is simple and requires minimal information including membership ID number. (ID numbers are printed on membership cards and mailing labels.) To register, visit www.ashrm.org and click on the Register Now! link in the Login box. With questions on registering on the site, contact ashrm@aha.org.
Audioconference recordings may be purchased on the Audioconferences page.
Measuring Health Care: Using Quality Data for Operational, Financial, and Clinical Improvement
This guide by Yosef Dlugacz, Ph.D., shows students and professionals how measurements and data can be used to balance quality services and financial viability and how measures can help to evaluate and improve organizational, clinical, and financial processes. The 240-page book explains the various performance measurement methods used in health care and shows their practical impact on clinical patient outcomes. Dlugacz is senior vice president, Quality Management, North Shore-Long Island Jewish Health System, Great Neck, NY. Catalog # 178702. Members/non-members: $65.
Handbooks
Risk Management Handbook for Health Care Organizations (5th edition)
Your job is bigger – so is your Handbook. The new edition of the Risk Management Handbook for Health Care Organizations presents the most authoritative enterprise-wide techniques and practices of today’s health care risk management professionals, all expanded into a user-friendly, three-volume format. Volume 1: “The Essentials” covers basic concepts, Volume 2: “Clinical Risk” focuses on patient care issues and Volume 3: “Business Risk” looks at legal, regulatory and technical issues. The three-volume set includes a bonus CD-ROM (inside Volume 1) with downloadable exhibits, figures, tables and appendices. The collected expertise of 82 risk management professionals and four editors makes the 5th edition one of the most important health care resources available today – and for some time to come. Catalog # 178162. Members: $350. Non-members: $375.
Preview Volume 1 Table of Contents
Preview Volume 2 Table of Contents
Preview Volume 3 Table of Contents
Medication Safety: A Guide for Health Care Facilities
This book published by the American Society of Health-System Pharmacists serves as a reference guide for planning and implementing a medication safety program. Written by Henri R. Manasse Jr. and Kasey K. Thompson, Medication Safety: A Guide for Health Care Facilities analyzes principles and practices associated with the prevention and identification of medication errors, as well as interdisciplinary, facility-wide recommendations for achieving medication safety. Chapters cover business and financial justification for patient safety, best practices and scientific evidence, internal reporting and education, leadership in patient safety, medication safety in clinical trials, medication safety assessment tools, the pharmacist’s role, safe use of technology, use of drug information resources and more. Catalog # 178855. Members/non-members: $69.
Read a review of the book
Surveys
2007 Hospital Professional Liability and Physician Liability Benchmark Analysis
Aon actuarial and analytics specialists have produced the eighth annual edition of the Aon Hospital Professional Liability and Physician Liability Benchmark Analysis. The 2007 analysis, co-sponsored by ASHRM, is a hands-on tool for healthcare risk managers to better understand their cost of risk compared to that of the entire industry. It examines trends in frequency, severity and overall loss costs related to hospital and physician professional liability. The study measured 65,689 non-zero claims representing more than $7.7 billion of incurred losses. Valuable, exclusive data. Catalog #178703. Members: $250. Non-members: $350.
Preview the Table of Contents
CPHRM Exam Preparation Guide
CPHRM Exam Preparation Guide
The CPHRM Exam Prep Guide essentially conforms to the six-domain format of the CPHRM examination effective November 2006. Additionally, this guide includes a number of useful features applicable to each domain: learning objectives, key terms, outline and review questions (which include answers as well as the rationale for answers), and ASHRM resources and other suggestions for additional study. The guide also provides a list of common acronyms and a collection of additional practice questions encompassing all CPHRM domains. Designed and prepared by a task force of CPHRMs in a format that is flexible enough to be used in a way that meets many needs. Order online or at (800) 242-2626. Catalog # 178936. Members/non-members: $65. Note: Guide is included with ASHRM's CPHRM Exam Prep Course registration.
Preview the Table of Contents (PDF)
Visit the AHA Certification Center CPHRM Page
Tool Kits
Risk Management Program Development Tool Kit
The Risk Management Program Development Tool Kit is a comprehensive resource. The CD-ROM covers the spectrum of risk management program areas such as policies and procedures, education and reports, as well as provides practical advice on how to conduct a risk management assessment and sample job descriptions. Catalog # 178554 (CD). Members: $95. Non-members: $125.
View a free sample of the Program Development Tool Kit (PDF)
Falls Prevention Strategies in Healthcare Settings (book with CD)
Find the information you need to establish or improve your falls prevention program for patients, residents, workers and visitors with ECRI’s Falls Prevention Strategies in Healthcare Settings. This comprehensive, 308-page resource will save you time spent searching for falls-related information and give you sample tools to use. Benefit from advice on establishing a falls prevention team, developing policies, choosing risk assessment tools and interventions, complying with Joint Commission standards, educating staff and patients/residents and families and more. Includes CD-ROM with tools such as sample policies, algorithms, risk assessment forms and educational posters. Catalog # 178856. $159.
Critical Care Safety: Essentials for ICU Patient Care and Technology (book with CD)
This special report from ECRI Institute provides in-depth information and tools to help assess the ICU environment to identify priorities for improvement including staffing, safety culture and technology; educate ICU staff about patient safety and engage them in improvement efforts; develop a sound credentialing program for critical care providers; use research findings on clinical “bundles” that improve ICU patient outcomes; and develop and implement ICU risk management/quality improvement plans that include patient safety as a core value. Each guide comes with a CD-ROM containing time-saving tools to help develop ICU improvement plans; self-assessment tools to help you evaluate patient safety in critical care units; sample policies; and education tools. Catalog # 178857. Special ASHRM price: $199 ($250 value) while supply lasts.
Preview the Table of Contents (PDF)
Self-Assessment Tool for Risk Management Programs & Functions
One of the more challenging questions that risk management professionals face is "What is the value of risk management?" To help answer that question, ASHRM has developed the new "Self-Assessment Tool for Risk Management Programs & Functions" (2nd Edition). Health care professionals will find these evaluation templates invaluable for organizing a risk management program, functions and activities; developing tailored program structure, process, and outcome measures; evaluating the completeness and effectiveness of risk management programs; gathering data and demonstrating value to management; justifying the need for additional resources; and planning actions for program enhancements. Consultant: Christopher Cassirer, Associate Professor of Healthcare Management, University of Minnesota. Catalog #178933 (CD). Members: $99. Non-members: $149.
View a free sample of the Self-Assessment Tool. (PDF)
Physician Office Risk Management Tool Kit
Assessment and staff education needs unique to physician offices are covered in this ASHRM tool kit series. Practice assessment checklists, handouts, forms, samples and an Internet resource list are included. In addition, an educational program includes training resources in seven slide presentations. Catalog # 178931 (CD). Members: $95. Non-members: $125.
View a free sample of the Physician Office Risk Management Tool Kit (PDF)
Informed Consent and the Law Tool Kit
An instructional and informative aid to provide a complete overview of the Informed Consent Process, this tool kit includes principles of informed consent, disclosure requirements, elements of disclosure, aspects of documentation of consent and exceptions to the consent process. It's structured to provide easy-to-follow speaker's notes and visual aids. The tool kit is not specific to any state or institution and a disk is provided so risk managers may customize the tool kit to their own environment. Suggested uses include:
* Staff, board, and physician education
* Self-study
* Orientation
* Talking points for a consistent message about informed consent resource for further information on the subject.
Catalog # 178932 (CD). Members: $95. Non-members: $125
View a free sample of the Informed Consent Tool Kit (PDF)
Pearls
All Pearls booklets include tips on how to minimize liability exposures in the subject areas identified by the titles. These easy-to-use guides cover risk management and legal issues that busy medical practitioners may encounter on a day-to-day basis, and are designed to be shared with staff.
New package: Now, in addition to single copies and five-packs, Pearls titles may be purchased in conveniently packaged eight-packs that include one copy of each title. The "String of Pearls" is specially priced at just $88. Catalog # 178800.
Risk Management Pearls for the Emergency Department (2nd edition)
August 2007, 70 pages. Catalog # 178573 (Pack of 5 copies)
View a free sample of the Pearls for the Emergency Department (PDF)
The following schedule of discounts is applied when ordering:
15% discount for 11 to 50 packs
20% discount for 51 to 100 packs
25% discount for 101 to 1,000 packs
Risk Management Pearls on Disclosure of Adverse Events
July 2006, 44 pages. Catalog # 178571 (Pack of 5 copies)
View a free sample of the Pearls on Disclosure (PDF)
The following schedule of discounts is applied when ordering:
15% discount for 11 to 50 packs
20% discount for 51 to 100 packs
25% discount for 101 to 1,000 packs
Risk Management Pearls for Psychiatric Care Across the Continuum
September 2005, 38 pages. Catalog # 178569 (Pack of 5 copies)
View a free sample of the Pearls for Psychiatric Care (PDF)
Risk Management Pearls for Nurses: Focus on the OR Setting
October 2004, 34 pages. Catalog # 178567 (Pack of 5 copies)
View a free sample of the Pearls for Nurses (PDF)
Risk Management Pearls for Physicians
November 2003, 56 pages. Catalog # 178562 (Pack of 5 copies)
View a free sample of the Pearls for Physicians (PDF)
Risk Management Pearls for Long-Term Care & Skilled Nursing Facilities 2002, 44 pages. Catalog # 178559 (Pack of 5 copies)
View a free sample of the Long-Term Care Pearls (PDF)
Risk Management Pearls for Medication Error Reduction
2001, 64 pages. Catalog # 178837 (Pack of 5 copies)
Risk Management Pearls for Obstetrics
2002, 64 pages. Catalog # 178551 (Pack of 5 copies)
Pearls are sold in packs of 5. For a limited time, Emergency Department, Disclosure, Psychiatric Care Across the Continuum, Nurses: Focus on the OR Setting, Physicians, Long-Term Care and Medication Error Reduction Pearls also are available individually:
Risk Management Pearls for the Emergency Department (2nd edition) Catalog # 178572
Pearls on Disclosure of Adverse Events Catalog # 178570
Psychiatric Care Across the Continuum Catalog # 178568 (Single copy)
Nurses: Focus on the OR Setting Catalog # 178566 (Single copy)
Physicians Catalog # 178563 (Single copy)
Long-Term Care Catalog # 178558 (Single copy)
Medication Error Reduction Catalog # 178555 (Single copy)
Obstetrics Catalog # 178560 (Single copy)
DVD/Program Tapes/CDs
Disclosure of Medical Errors: Demonstrated Strategy To Enhance Communication
This 1-hour educational video provides practical risk management strategies to approach disclosure of unanticipated outcomes. Features perspectives of a claim analyst, attorney, medical officer and risk manager presented in a talk-show format moderated by Emmy Award-winning medical correspondent Dr. Peter Salgo. Ideal for staff education. Catalog # 169520 (DVD). Members: $50. Non-members: $60.
Audio conference recordings may be purchased on the Audio Conferences page or by calling KRM Information Services at (800) 775-7654.
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