An Indispensable Tool for ERM Professionals
Whether your organization has just begun the journey into Enterprise Risk Management (ERM) or you wish to improve an established ERM program, ASHRM’s new resource, “An Enterprise Risk Management Playbook – An Implementation Guide for Healthcare Professionals” is indispensable to your success. The Playbook gives detailed guidance on developing strategies, identifying risks and opportunities, and various methodologies for assessing risk throughout an organization. Additionally, the Playbook is packed with essential information such as how to understand ERM concepts and details on the infrastructure necessary for an optimal ERM program.
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Study wisely for the CPHRM exam.
ASHRM’s CPHRM Exam Preparation Guide is updated and organized according to the most current Certification Exam Content Outline. The guide’s detailed outline format includes a number of useful features such as key terms, acronyms, organization by domains of practice and review questions and suggestions for additional resources. Intended to serve as an outline for exam preparation, the guide is also a resource for healthcare risk managers and patient safety professionals.
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ASHRM’s updated Risk Management Pearls To Enhance Communication in Healthcare Setting, addresses this critical aspect of healthcare by providing practical tips and strategies that focus on both patient and practitioner perspectives. Recommendations are keyed to a variety of processes in acute care, psychiatric, outpatient surgical clinics, emergency departments, intensive care units, physician offices and long-term continuing-care facilities.
The goal of our annual study is to provide health care systems with a business intelligence tool for better estimating and understanding self-insured medical malpractice costs. Our analysis examines trends in two dimensions - the number of claims (frequency) and the average value of claims (severity). We show historical claim trends and forecast cost levels for the upcoming year.
The 2014/2015 report delivers business intelligence specific to:
The link between quality of care and medical malpractice claim frequency: Results indicate that risk managers can use patient satisfaction survey scores as a “marker” for detecting and remediating areas in need of improvement.
A survey of claim frequency and severity by cause of loss:
Text mining techniques were used to measure the relative frequency and severity, or average cost, of claims by the cause of loss, which brings a new level of specificity to risk managers’ ability to identify potentially costly risks.
Claim frequency and severity benchmarks by state:
The 2014/2015 report provides statistical information specific to 27 states and the District of Columbia.
The information has been developed to help healthcare professionals better understand and estimate the costs – future and past – of medical malpractice.
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In this Risk Management Pearls for Physician Offices, 3rd ed. we share a range of strategies aimed at reducing malpractice and business risk assembled from risk management professionals with a keen interest in, and understanding of, physician office practices.
Creating an ERM culture can be challenging, especially in healthcare organizations where the Return On Investment (ROI) has often been the sole measure for decision making and capital budgeting. ERM calls for an organization to look beyond just the potential financial benefits of alternative strategies and projects.