[Handbooks] [Surveys] [CPHRM Exam Preparation Guide]
[Pearls] [Tool Kits] [Program Recordings]
ASHRM products are important parts of any healthcare risk management professional's resource library. Order online by clicking on the product title links below.
ASHRM products also may be ordered toll free at (800) 242-2626, 8:30 a.m.-5:30 p.m. ET Monday through Friday or via fax at (866) 516-5817. Customers outside the United States should fax their order to (866) 516-5817.
ASHRM/AHA members who wish to order online and receive member pricing (A) must be registered with the ASHRM Web site. When shopping online, they should (B) visit the ASHRM Store page using their ASHRM Web site username and password, then click on the "Risk Management" link on the left side of the page. They can (C) select the product to purchase and it will be placed in their "cart" at the member's list price.
Note: Log-ins for member pricing at the online store are the same log-ins members use to access members-only content at the ASHRM Web site. Members who do not have a username or password can register for them anytime and should include their membership ID numbers, which are printed on mailing labels and membership cards. To register, visit www.ashrm.org and click on the "Register" on the home page. Contact ashrm@aha.org for assistance.
Audio Conference recordings may be purchased on the Audio Conferences page.
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Risk Management Handbook for Health Care Organizations (5th edition)
Your job is bigger – so is your Handbook. The current edition of the Risk Management Handbook for Health Care Organizations presents the most authoritative enterprise-wide techniques and practices of today’s healthcare risk management professionals, all expanded into a user-friendly, three-volume format. Volume 1: “The Essentials” covers basic concepts, Volume 2: “Clinical Risk” focuses on patient care issues and Volume 3: “Business Risk” looks at legal, regulatory and technical issues. The three-volume set includes a bonus CD-ROM (inside Volume 1) with downloadable exhibits, figures, tables and appendices. The collected expertise of 82 risk management professionals and four editors makes the 5th edition one of the most important healthcare resources available. Catalog # 178162. Members: $350. Non-members: $375.
Preview Volume 1 Table of Contents
Preview Volume 2 Table of Contents
Preview Volume 3 Table of Contents
Understanding Patient Safety
Understanding Patient Safety by Robert M. Wachter, MD, a world leader in the fields of patient safety and quality, offers valuable cases and analyses, as well as up-to-date tables, graphics, references and tools all designed to support the work of healthcare risk management professionals and other clinical and non-clinical professionals. It’s recommended reading for ASHRM Patient Safety Curriculum participants and available to all ASHRM members at a special price while supplies last through the ASHRM Store. Catalog # 178859. Members: $31.45. Non-members: $34.95.
Read a review of the book
Medication Safety: A Guide for Health Care Facilities
This book published by the American Society of Health-System Pharmacists serves as a reference guide for planning and implementing a medication safety program. Written by Henri R. Manasse Jr. and Kasey K. Thompson, Medication Safety: A Guide for Health Care Facilities analyzes principles and practices associated with the prevention and identification of medication errors, as well as interdisciplinary, facility-wide recommendations for achieving medication safety. Chapters cover business and financial justification for patient safety, best practices and scientific evidence, internal reporting and education, leadership in patient safety, medication safety in clinical trials, medication safety assessment tools, the pharmacist’s role, safe use of technology, use of drug information resources and more. Catalog # 178855. Members/non-members: $69.
Read a review of the book
2008 Hospital Professional Liability and Physician Liability Benchmark Analysis
Aon actuarial and analytics specialists have completed the ninth annual edition of the ASHRM/Aon Hospital Professional Liability and Physician Liability Benchmark Analysis. The analysis is a hands-on tool for healthcare risk managers to better understand their cost of risk compared to that of the entire industry. Among the 2008 edition highlights: “Never events” are responsible for one out of six med mal liability claims. Catalog # 178704. Members: $250. Non-members: $350.
Preview the Table of Contents (PDF)
Subscribe and get a wealth of exclusive updated data on healthcare risk management professionals. Data on experience, professional level/responsibilities, compensation and benefits, and job functions are collected. Available exclusively online.
The CPHRM Exam Prep Guide essentially conforms to the six-domain format of the CPHRM examination. Additionally, this guide includes a number of useful features applicable to each domain: learning objectives, key terms, outline and review questions (which include answers as well as the rationale for answers), and ASHRM resources and other suggestions for additional study. The guide also provides a list of common acronyms and a collection of additional practice questions encompassing all CPHRM domains. Designed and prepared by a task forceof CPHRMs in a format that is flexible enough to be used in a way that meets many needs. Order online or at (800) 242-2626. Catalog # 178936. Members/non-members: $65. Note: Guide is included with ASHRM's March and October CPHRM Exam Prep Course registration.
Preview the Table of Contents (PDF)
Visit the AHA Certification Center CPHRM Page
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Share ASHRM's Pearls of risk management wisdom to minimize liability exposures. These easy-to-use guides cover risk management and legal tips to help busy medical practitioners on a day-to-day basis, and are ideal for staff or client education efforts. Individual Pearls titles are available singly or in cost-effective packs of 5.
The following schedule of discounts is applied when ordering:
15 percent discount for 11 to 50 single copies or five-packs
20 percent discount for 51 to 100 single copies or five-packs
25 percent discount for 101 to 1,000 single copies or five-packs
Risk Management Pearls for Obstetrics (2nd ed.)
October 2008, 62 pages. View a free sample (PDF)
Catalog # 178577 (Pack of 5 copies)
Catalog # 178576 (Single copy)
Risk Management Pearls To Enhance Communication in Healthcare Settings
August 2008, 44 pages. View a free sample (PDF)
Catalog # 178575 (Pack of 5 copies)
Catalog # 178574 (Single copy)
Risk Management Pearls for the Emergency Department (2nd ed.)
August 2007, 70 pages. View a free sample (PDF)
Catalog # 178573 (Pack of 5 copies)
Catalog # 178572 (Single copy)
Risk Management Pearls on Disclosure of Adverse Events
July 2006, 44 pages. View a free sample (PDF)
Catalog # 178571 (Pack of 5 copies)
Catalog # 178570 (Single copy)
Risk Management Pearls for Psychiatric Care Across the Continuum
September 2005, 38 pages. View a free sample (PDF)
Catalog # 178569 (Pack of 5 copies)
Catalog # 178568 (Single copy)
Risk Management Pearls for Nurses: Focus on the OR Setting
October 2004, 34 pages. View a free sample (PDF)
Catalog # 178567 (Pack of 5 copies)
Catalog # 178566 (Single copy)
Risk Management Pearls for Physicians
November 2003, 56 pages. View a free sample (PDF)
Catalog # 178562 (Pack of 5 copies)
Catalog # 178563 (Single copy)
Risk Management Pearls for Long-Term Care & Skilled Nursing Facilities
2002, 44 pages. View a free sample (PDF)
Catalog # 178559 (Pack of 5 copies)
Catalog # 178558 (Single copy)
Risk Management Pearls for Medication Error Reduction
2001, 64 pages.
Catalog # 178837 (Pack of 5 copies)
Catalog # 178555 (Single copy)
SPECIAL: String of Pearls
The String of Pearls includes nine popular titles – Obstetrics, Communication in Healthcare Settings, Emergency Department, Disclosure of Adverse Events, Psychiatric Care Across the Continuum, Nurses: Focus on the OR Setting, Physicians, Long-Term Care & Skilled Nursing Facilities, and Medication Error Reduction. Each of these pocket guides summarizes key risk management tips and is ideal for sharing with staff and clients. This convenient package is available at a special price of $90, which reflects a $135 discount from the regular per-title price. Catalog No. 178801.
Risk Management Program Development Tool Kit
The Risk Management Program Development Tool Kit is a comprehensive resource. The CD-ROM covers the spectrum of risk management program areas such as policies and procedures, education and reports, as well as provides practical advice on how to conduct a risk management assessment and sample job descriptions. Catalog # 178554 (CD). Members: $95. Non-members: $125.
View a free sample of the Program Development Tool Kit (PDF)
Falls Prevention Strategies in Healthcare Settings (book with CD)
Find the information you need to establish or improve your falls prevention program for patients, residents, workers and visitors with ECRI Institute’s Falls Prevention Strategies in Healthcare Settings. This comprehensive, 308-page resource will save you time spent searching for falls-related information and give you sample tools to use. Benefit from advice on establishing a falls prevention team, developing policies, choosing risk assessment tools and interventions, complying with Joint Commission standards, educating staff and patients/residents and families and more. Includes CD-ROM with tools such as sample policies, algorithms, risk assessment forms and educational posters. Catalog # 178856. $159.
Critical Care Safety: Essentials for ICU Patient Care and Technology (book with CD)
This special report from ECRI Institute provides in-depth information and tools to help assess the ICU environment to identify priorities for improvement including staffing, safety culture and technology; educate ICU staff about patient safety and engage them in improvement efforts; develop a sound credentialing program for critical care providers; use research findings on clinical “bundles” that improve ICU patient outcomes; and develop and implement ICU risk management/quality improvement plans that include patient safety as a core value. Each guide comes with a CD-ROM containing time-saving tools to help develop ICU improvement plans; self-assessment tools to help you evaluate patient safety in critical care units; sample policies; and education tools. Catalog # 178857. Special ASHRM price: $199 ($250 value) while supply lasts.
View a free sample of Critical Care Safety (PDF)
Self-Assessment Tool for Risk Management Programs & Functions
One of the more challenging questions that risk management professionals face is "What is the value of risk management?" To help answer that question, ASHRM has developed the Self-Assessment Tool for Risk Management Programs & Functions (2nd edition). Healthcare professionals will find these evaluation templates invaluable for organizing a risk management program, functions and activities; developing tailored program structure, process, and outcome measures; evaluating the completeness and effectiveness of risk management programs; gathering data and demonstrating value to management; justifying the need for additional resources; and planning actions for program enhancements. Consultant: Christopher Cassirer. Catalog #178933 (CD). Members: $99. Non-members: $149.
View a free sample of the Self-Assessment Tool (PDF)
Physician Office Risk Management Tool Kit
Assessment and staff education needs unique to physician offices are covered in this ASHRM tool kit. Practice assessment checklists, handouts, forms, samples and an Internet resource list are included. In addition, an educational program includes training resources in seven slide presentations. Catalog # 178931 (CD). Members: $95. Non-members: $125.
View a free sample of the Physician Office Risk Management Tool Kit (PDF)
Informed Consent and the Law Tool Kit
An instructional and informative aid to provide a complete overview of the informed consent process, this tool kit includes principles of informed consent, disclosure requirements, elements of disclosure, aspects of documentation of consent and exceptions to the consent process. It's structured to provide easy-to-follow speaker's notes and visual aids. The tool kit is not specific to any state or institution and a disk is provided so risk managers may customize the tool kit to their own environment. Suggested uses include:
* Staff, board, and physician education
* Self-study
* Orientation
* Talking points for a consistent message about informed consent resource for further information on the subject.
Catalog # 178932 (CD). Members: $95. Non-members: $125
View a free sample of the Informed Consent Tool Kit (PDF)
Disclosure of Medical Errors: Demonstrated Strategy To Enhance Communication
This 1-hour educational video provides practical risk management strategies to approach disclosure of unanticipated outcomes. Features perspectives of a claim analyst, attorney, medical officer and risk manager presented in a talk-show format moderated by Emmy Award-winning medical correspondent Dr. Peter Salgo. Ideal for staff education. Catalog # 169521 (DVD). Members: $25. Non-members: $35.
Audio conference recordings may be purchased on the Audio Conferences page or by calling KRM Information Services at (800) 775-7654.
