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GOING FORWARD WITH A NEW WORLD VIEW
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A keen sense of vision and a clear sense of mission are two hallmarks of an organization that can see where it's going and find the best route to get there.
With President Monica Berry, BSN, JD, LLM, DFASHRM, CPHRM, as guide, ASHRM enters the new year with new a Vision and Mission Statement approved by the board of directors.
"In the past, we've had a Vision and Mission Statement that have looked internally," Ms. Berry said in an interview. The verbiage emphasized the benefits of an ASHRM membership and it was right for the time.
Each fall, the incoming president and board review and usually approve ASHRM's vision and mission statement to determine if it still fits the society given the dynamic nature of the health care industry and risk management. The board unanimously agreed that the time seemed right for change, with issues of patient safety being given high priority on the society's agenda.
"We recognized that, because of our patient safety initiatives (for example, the ASHRM Pearls for Medication Error Reduction), we needed to turn this around … and focus on our external stakeholders," Ms. Berry said.
This discussion generally raises some tough questions about what vision and mission statements are, and why they're important to the society.
"They give us an opportunity to determine where the organization is going and to provide guidance on how we're going to get there," Ms. Berry explained. "Then we can make decisions about our goals and strategies - what we want to accomplish in the year. …
"Vision is our expectation of what we'd look like, or what we'd look like from the eyes of the community. What is it that we strive for? What keeps us going? … The mission statement is that piece of the process that determines how we're going to realize the vision.
"If you look at our Vision, which is 'Safe and Trusted Health Care,' how are we as an organization going to contribute to safe and trusted health care? The way we've chosen to do it is explained with our Mission Statement that says we're going to advance patient-centered health care through proactive and innovative risk management."
Ideally, a vision and its explanatory mission statement will serve as reminders for an organization's members that they are much more than cogs in a machine - they are creative contributors to a much larger vital process. As Ms. Berry declares: "The vision and mission statement together capture the interest of all potential stakeholders. They create excitement and make you want to learn more about an organization."
Indeed, these are exciting times for risk management in health care. With a Vision and Mission Statement that "accurately reflects the commitments of our organization as well as our members Ms. Berry believes ASHRM has established its place, saying, "This is our foundation."
Audio Conferences
Register with credit card at https://www.krm.com/regonline/hrmvcregs.nsf/hrm6838-0 or (800) 775-7654.
March 26, 1-3 p.m. CT
Risk Management Implications of JCAHO Patient Safety Initiatives
May 21, 1-3 p.m. CT
Patient Safety
July 16, 1-3 p.m. CT
Conflict Resolution
Nov. 12, 1-3 p.m. CT
EMTALA
Modules of Barton Certificate in Healthcare Risk Management
Register with credit card at http://www.ashrm.org/ClientSide/modules2002/faq.asp#regs or call (312) 422-3980 to request a fax form.
April 27-28
Module III/Clinical Risk Management
Chicago
Early bird cut-off: March 29
April 29-30
Module IV/ Cents and Sense of Risk Management: Risk Financing, Workers' Compensation, and Safety & Security
Chicago
Early bird cut-off: March 29
May 1-2
Module V/ Survival Skills for the Risk Manager in the Organization
Chicago
Early bird cut-off: March 29
June 8-9
Module I/ Healthcare Risk and Insurance Management: Components of a Fundamental Program
Nashville
Early bird cut-off: May 10
June 10-11
Module II/ Claims Management and Legal Issues for the Healthcare Risk Manager
Nashville
Early bird cut-off: May 10
June 12-13
Module IV/ Cents and Sense of Risk Management: Risk Financing, Workers' Compensation, and Safety & Security
Nashville
Early bird cut-off: May 10
Sept. 27-28
Module II/ Claims Management and Legal Issues for the Healthcare Risk Manager
Seattle
Early bird cut-off: TBA
National Healthcare Risk Management Week
June 17-21
Theme, Special program TBA
Annual Conference & Exhibition
Sept. 29-Oct. 2
Theme: "Safe & Sound in Seattle"
Seattle
Early bird cut-off: TBA
Application has been made to the following organizations to award the following continuing education credits: CPHQ, Nursing, Category II (Non-ACHE), Health Care Compliance Association (HCCA). ASHRM programs are approved for continuing education credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow) and toward CPHRM renewal.
ASHRM PRESIDENT ONLINE CHATS WITH MEMBERS
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Third Wednesday of each month, 3-4 p.m. CT (March 20, April 17, May 15, June 19, July 17, Aug. 21, Sept. 18, Oct. 16, Nov. 20, Dec. 18), at www.ashrm,org.
Dates and times for all programs subject to change. See the ASHRM Web site, www.ashrm.org, for details.
HERE'S THE BOOK ON ROBERTA CARROLL
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Some people can be described as "all style and no substance." Roberta Carroll manages to achieve both attributes in her career and her dedication as an ASHRM volunteer.
Even on a recent Saturday afternoon at the O'Hare Hilton as a daylong ASHRM leadership retreat wound down, the impeccably accessorized Ms. Carroll graciously took the time to articulate ASHRM's importance to her professional development.
"I've been working in the fields of patient relations and advocacy and risk management since 1974," she recalled. "When the AHA advertised the formation of ASHRM in 1980, I became one of the original members. I've been to every conference since then."
Taking a quick moment to consider that rare record (and with the dynamic Ms. Carroll, every moment is very quick), she declared with a hearty laugh, "I'm in a rut I can't get out of!"
Many in ASHRM are grateful she is in that rut. Ms. Carroll's inventory of volunteer activities includes many committees, task forces, faculties and service as the society's 16th president - a record colorfully illustrated by the cascade of volunteer recognition ribbons she wears at every annual ASHRM conference. In 1997, she was awarded the Distinguished Service Award. But perhaps her highest profile achievements are stints as editor of the second and third editions of the Healthcare Risk Management Handbook.
"People always comment to me about 'the book,'" the self-described "voracious" reader said. "I always tell them I just edited it and I was only one of the authors. Many people contributed to it."
Jane M. Bryant, an ASHRM past-president and Handbook contributor, is one who is happy to emphasize Ms. Carroll's contributions.
"Roberta's career represents just about every professional level of ASHRM membership," Ms. Bryant said. "She began as a clinician and has truly become an expert in risk financing. … I've long admired her business style. You can rely on her. She's a very classy lady."
Ms. Carroll began her RN to VP career evolution as a patient representative at a Florida hospital. After state law required that every hospital have a risk manager, she made that transition in 1978, After years of working for hospitals, she moved to the brokerage side of risk management. Since 1997 she has been based in San Francisco as senior vice president and manager, Healthcare Unit, for Aon Risk Services of Northern California.
"I use the expertise I've gathered differently now. I'm not looking at my own organization's risk, I'm helping other organizations find ways to prevent, minimize or, if it can't be prevented, finance the risk."
While each day can bring a new challenge ("One phone call can change your whole day.") and frustrations ("You can feel like you're walking through a political minefield."), Ms. Carroll says she thrives in that situation. "It makes you think, and absolutely encourages and rewards innovation and creativity."
Key to her success in devising solutions is participation in ASHRM programs. "The annual conference gives me a super networking opportunity and a chance to see friends. [Educational programs] also continually force me to look at the issues in risk management and stay current," she said.
That's why she's happy to volunteer whenever called - as, for example, when the board tapped her this year to begin work on the fourth edition of the Handbook. "I have the opportunity to give something back to an organization that has been very supportive to me all these years."
Arizona
"Negligent Credentialing," or "Keeping Your 'Docs' in a Row" was the theme of the Feb. 8 quarterly meeting of the Arizona Chapter of ASHRM (AzHRM). Topics included "Credentialing the Medical Staff and Allied Health Professionals" led by a representative from Arizona Blue Cross/Blue Shield, and "Negligent Credentialing - A Case Presentation," led by a partner in the law firm of Goodwin and Raup.
New officers welcomed were Jody Streepy, president; Karen Wright, vice president; Jeannine Carpenter, secretary; Judy Avery, treasurer; Jeannette Ward, immediate past president; and Colleen Balak-Brinson, Maripat Burrell and Susan Corsey, board members.
Greater Houston
Nancy Locke was introduced as president of the Greater Houston Society for Healthcare Risk Management (GHSHRM) at the annual meeting in December. Among chapter initiatives discussed was coordination with local governmental entities, emergency response teams and others who supply aid in a crisis. GHSHRM can provide an educational platform for preparedness. In other news, the GHSHRM Annual Education Day was held Oct. 12.
Georgia
The Georgia Society for Healthcare Risk Management held a daylong educational conference on Jan. 18. The program focused on mediation. It included a plaintiff attorney presenting his perspective of successful mediations with hospital defendants, the use of structured settlements in mediating a hospital case and attorneys conducting a mock hospital mediation. The program concluded with a panel summarizing comments and tips to help the hospital prevail. The Annual GSHRM Conference will be held April 14 - 16 in Savannah, GA.
Massachusetts
The Massachusetts Society for Healthcare Risk Management held its annual meeting and educational conference, "Disclosure: What? Where? How? & When?," Jan. 25 in Westborough, MA. Presenters included a medical malpractice defense attorney, a medical ethicist and Geri Amori, past president of ASHRM. Continuing education credits have been applied for toward both DASHRM and FASHRM designations, as well as for the CPHQ designation for attendees.
Oregon
Leadership challenges in patient safety continue to receive front-page attention, such as a continued drive for public accountability and "patient safety report cards." These evolving directions will be themes for the 2002 OSHRM Educational Conference, 8.30 a.m.-4.30 p.m. March 8 in Portland, OR, at the Crowne Plaza Hotel. Monica Berry, ASHRM president, will be the keynote speaker. Her topic is "Systems Barriers and Leadership Solutions." Additional speakers will address information needs of the health care consumer and best utilization of risk management data. Contact OSHRM's education committee chair Petra S. Berger at psberger@att.net.
In 2001, the ASHRM Research Award was granted to two OSHRM members, Petra S. Berger, and Mary Ann Gillespey. Ms. Berger and Ms. Gillespey will briefly discuss their 12-month study on ED nursing triage assessment during the March OSHRM conference.
Southern California
The SCAHRM Players' "Anatomy of an Adverse Event Part III" at the ASHRM Annual Conference & Exhibition in Boston in October was a hit -- informative as well as fun! The script was later provided to ASHRM's Chapter Relations Task Force as well as to the Hawaii Chapter.
Outstanding contributors to the chapter were recognized at the annual installation dinner, including Holly Galloway as "rookie of the year"; Lisa Cross, Margaret Hambleton and Judy McLaren for continuing contributions to the organization; and the following for contributions to their committees: Catherine Rommal (education); Jerry Chien (marketing/public relations and communications); and Lawrence Fayne (membership).
The new officers are: Margaret Hambleton, president; Kelly Woodfin, vice president, president elect and chair, education committee; Jill Jacobs, secretary; Richard Bernard, treasurer; Ronnie Abrams, chair, PR/marketing committee; Elcedo Bradley, chair, membership committee; Millie Harris-Tanner, chair, bylaws committee; Andy Oppenberg, chair, nominating committee and immediate past president; Eileen Lemmon, chair, communications committee; and Lee Thies, counsel to the board.
Southern Texas
The South Texas Society for Healthcare Risk Management (STSHRM) held its final meeting of 2001 in Fredericksburg, TX, on Dec. 7. The educational topic was an update on the state of the insurance market. Chapter members spent time with the speaker discussing steps that health care entities could take.
Also, election results for 2002-2003 officers and board members were announced. Officers are Curtis Nolen, president; Joyce Lahue, vice president; and Bernice Basse, secretary-treasurer. New board members are: Cynthia Duggins, Greg LeJune, Caroll Montalva and Pamela Voss. Joyce Lahue was announced as 2001 winner of the "Harry Boggs Award" for leadership in risk management. Finally, special thanks were given to Cynthia Duggins for her leadership as president for the past two years. STSHRM will hold its next meeting in Austin in March. For details, contact Curtis Nolen at Curtis_Nolen@srhc.iwhs.org.
Virginia
The Virginia Chapter meeting was held Feb. 13-14 in Williamsburg, VA. Topics included "Failure Mode Analysis" and "Liability Issues Related to Human Research, and Insuring Biotechnology." Presenters were Richard Croteau, MD, JCAHO, and Fay Rozovsky, JD, Marsh USA, vice-chair of the PTAC for Hospitals of the JCAHO.
PRESIDENT HOSTS LEADERSHIP CHATS
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ASHRM President Monica Berry, BSN, JD, LLM, DFASHRM, CPHRM, invites all chapter leaders to a special bimonthly chat session at www.ashrm.org.
The on-line chat room's convenient format provides an informal forum for sharing concerns and ideas. Ms. Berry, an active member of the Illinois chapter, is eager to discuss issues and identify ways ASHRM can better serve its chapter community.
The next chat session will be held 2-3 p.m. CT on Thursday, March 28. Near the date, watch your Friday e-News for reminders. For a chat room password, contact Stephen Murphy at smurphy@aha.org. Should you have any questions about on-line chatting, please contact Dawn Porter of ASHRM's Web team at ashrm@aha.org, (312) 422-3808.
GETTING THE MOST FROM AFFILIATION?
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ASHRM strives to stay connected with chapters and help them grow. To this end, it's important that ASHRM receives your chapter's:
- contact information for new officers and
- a current membership roster.
If your chapter has not submitted this information to ASHRM, One North Franklin, Chicago, IL 60606, please do so at your earliest convenience.
Also, if your chapter affiliation agreement is more than 3 years old, please contact Stephen Murphy at ASHRM about renewal.
UPDATED NEWS, RESOURCES ON LINE
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Chapter news can be added to the ASHRM Web site at any time. The Chapter section of www.ashrm.org now features news, an event calendar, a special feature on international chapters, and helpful resources. Among the features are chapter leadership presentations, a primer on business organizations and a patient safety manual developed by the Pennsylvania Association of Health Care Risk Management (PAHCRM), winners of the 2001 Chapter Recognition Program.
Send chapter news, updates and event listings to Stephen Murphy, Manager, Chapter Development and Member Services, at smurphy@aha.org.
The Certified Professional Healthcare Risk Managers designation provides a credential based on a solid assessment that verifies a broad-based knowledge of risk management. Certification elevates professionals to elite status among peers in an increasingly competitive marketplace.
Congratulations to recent CPHRM achievers:
Jon C. Aaron, Fort Lauderdale, FL
Catherine A. Brantley, Atlanta, GA
Katherine Hancock Buell, Northbrook, IL
Rita A. Bunch, Morristown, TN
Jody C. Cook, Vacaville, CA
Robin D. Crews, Danville, VA
Margaret C. Dawson, Ann Arbor, MI
Diane Doherty, New York, NY
Theresa N. Essick, Raleigh, NC
Karen S. Fox, Lake Oswego, OR
Corrine J. Holdridge, Jackson, MI
Karen L. Hutslar, Fresno, CA
Josh C. Hyatt, N. Miami Beach, FL
Tamara R. Johnson, Lakeville, MN
Kathleen E. Johnson, Brick, NJ
Donna M. Knight, Manasquan, NJ
Deborah D. Kobelansky, Honolulu, HI
Kathleen L. Lavallee, Coventry, RI
Donna J. Lindsey, Rome, GA
Kathleen E. MacKinnon, Dunbarton, NH
Linda Sue Mangels, Mount Dora, FL
Jacqueline M. Olandesi, Wayne, NJ
Cynthia L. Pulley, Asheboro, NC
Joyce A. Romans, Eldersburg, MD
Faith M. Shea, Duncansville, PA
Jody L. Streepy, Phoenix, AZ
Bernadette Valkenaar, Menifee, CA
Barbara A. Wheeler, Round Rock, TX
The Certified Professional in Healthcare Risk Management designation is offered through the American Hospital Association Certification Center. To learn more, visit www.ashrm.org (Education/CPHRM Certification section).
COMMITTEES AND TASK FORCES: AN OVERVIEW FOR 2002
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So ASHRM can realize its vision of safe and trusted health care in the coming year and beyond, President Monica Berry has appointed 28 steering committees and task forces to assist the board in achieving the goals established in the 2002 Strategic Plan.
At the annual ASHRM leadership development retreat held Jan. 12 at the O'Hare Hilton in Chicago, the board, staff and task force leaders gathered to discuss and set objectives that support the Strategic Plan as well as the vision and mission of ASHRM.
A member of the 2002 board chairs each steering committee. Task force leaders were selected from the pool of interested members who responded last fall to the call for volunteers. Committee and task force leaders will work closely with ASHRM staff to execute the board's plans.
Here is a sampling of the committees' and task forces' primary objectives for 2002:
Bylaws Mandated Committees
- Professional Ethics and Conduct Committee: review all potential candidates for the ballot; consider any potential allegations of breach of the Code of Professional Ethics and Conduct.
- Nominating Committee: elected by their peers to conduct the annual election for president-elect, board, and Nominating Committee.
- Bylaws Committee: review bylaws and, if necessary, recommend changes to ensure they are in line with current practice and direction of ASHRM.
- Finance Committee: review finances of ASHRM; work with the executive director to develop the annual budget and make recommendations to the board regarding that budget.
Risk Management Field Development Committe
- Patient Safety Fellowship Scholarship Task Force: develop scholarship criteria and evaluate ASHRM scholarship candidates in accordance with these criteria.
- Certification Prep Task Force: develop a CPHRM study session for chapter delivery.
- Risk Management Handbook Task Force (4th edition): begin the process of evaluating current and identifying new content.
Membership & Chapter Services
- Chapter Resources Task Force (open to all officers of ASHRM affiliated chapters): identify top issues of concern to chapter leaders; plan the Chapter Development Leadership workshop held at the Annual Conference; plan/implement the chapter recognition program.
- International Members: identify and develop services/programs that meet the special needs of members outside the United States.
- Vendor Relations Task Force: evaluate the relationship of ASHRM and its vendor members; develop a plan for enhancing the value and quality of the relationship to both parties.
Educational Planning
- Audio Education Task Force: plan and organize four audio conferences on current risk management topics. Topics identified for 2002 programs are JCAHO initiatives, patient safety (disclosure, investigation, and unanticipated medical outcomes), conflict resolution, and EMTALA
- Modules Task Force: update the format and curriculum of the Modules series. (Revisions will be partially implemented in 2002 and fully implemented in 2003.)
- On-line Education: meet members' informational needs on risk financing issues; update content to reflect the current state of the insurance market as well as the appropriate delivery mode for the content; work with content experts to design an on-line educational offering in 2002.
- Healthcare Risk Management Week Task Force: plan and deliver an educational event in conjunction with other Healthcare Risk Management Week offerings, June 17-21.
Publications
- Monographs Task Force: special topics to be explored in monographs include risk financing (interviews with experts and lessons learned) and a summary of the ASHRM Claims Data Gathering Project.
- Journal Task Force: solicit articles for the Journal; mentor authors; plan the Journal authors' workshop at the Annual Conference (being offered as a concurrent session in 2002).
- Pearls Task Force: evaluate the series to identify a past publication for updating and develop a new one.
Regulatory & Legislative Activity
- Advocacy and Regulatory Affairs Task Force: identify and track legislation/regulations of interest to risk managers; develop Web-based advocacy tools; develop constructive comments/responses on a variety of issues of interest to risk managers.
- JCAHO Liaison: foster a positive working relationship with JCAHO through identification of opportunities for education, standards development and review, and committee participation.
Annual Conference
- Plan educational programs and networking events and select faculty for the Sept. 29-Oct. 2 conference in Seattle.
Additional initiatives
Also in 2002, there are also many collaborative efforts involving ASHRM and other organizations and interests. They comprise the Centers for Medicare & Medicaid Services (CMS), Agency for Health Care Research and Quality (AHRQ), Disaster Preparedness, National Coordinating Council for Medication Error Reporting and Prevention (NCC MERP), United States Pharmacopoeia (USP), American Bar Association (ABA), Milbank Memorial Fund, CAC-MedMal, and the American Hospital Association Patient Safety Award. Volunteers (some of whom are present and past board members) keep a board steward apprised of work being done by these organizations and interests that may affect ASHRM.
Special Interest Groups
In addition to the expertise of the committees and task forces, members of the Special Interest Groups (SIGs) serve as another technical resource. This year, the SIGs are launching cyber-communities through a variety of listserves dedicated to specific areas of risk management.
RESEARCH AND INNOVATION AWARD OFFERED
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To promote the creation and sharing of resourceful solutions to common challenges in health care risk management, ASHRM is sponsoring the 2002 Research and Innovation Award Program.
Emphasizing the importance of research and innovation in health care risk management, ASHRM provides a showcase award for these elements with a combined prize of $5,000. In addition, the winning paper will be considered for publication in the quarterly Journal of Healthcare Risk Management.
Individual professionals in risk management or a related field may contribute their original work for consideration; graduate students in health care risk management, health law, or health administration programs may develop original studies, as well. In addition, ASHRM chapters may submit work that demonstrates benchmarking or other collaborative activities.
Paper submission is a two?step process. First, an abstract must be received by ASHRM by April 19. Then, following approval of the abstract by an ASHRM task force the week of May 13, selected applicants must submit final papers by Aug. 2. The winner will be announced before the Annual Conference & Exhibition in Seattle, Sept. 29-Oct. 2.
Papers must be no longer than 20 pages in length (single?spaced, 10-point font or larger; excluding, charts, illustrations and bibliographies). Author guidelines are available upon request. An electronic copy should be supplied on disk or by e-mail with a Word attachment.
For more information, visit www.ashrm.org (Recognition/Awards section).
Abstracts and final papers must be sent to Stephen Murphy at ASHRM, One North Franklin, 28th Floor, Chicago, IL 60606; (312) 422-3988, smurphy@aha.org
STUDENT WRITING COMPETITION OPENS
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Competition for the 2002 William J. Curran Student Writing Prize, sponsored by ASHRM, is now open. The winner will receive a cash award and the opportunity to be published in ASHRM's journal.
Students enrolled in the study of public health, health administration, nursing, medicine, insurance, law, business administration, or related fields are encouraged to submit a paper for consideration. Students enrolled in such courses of study abroad are also eligible.
Among acceptable health care risk management topics are disclosure, patient safety, workers' compensation, safety and security, medical error, medication error, peer review, discoverability/evidentiary protection, error reporting, environmental/workplace safety, claims management, risk financing, clinical risk management, regulatory compliance, credentialing and patient relations/communication.
The winner of the award will receive a cash prize of $500 and will be recognized in September at the Annual Conference & Exhibition in Seattle. The successful paper will also be considered for publication in the quarterly Journal of Healthcare Risk Management.
The William J. Curran Student Writing Prize is named after the late Professor Curran, a pioneer in legal medicine and an educator who taught health care risk management at Harvard University.
Eligible submissions should be no longer than 20 typewritten pages, double-spaced. Submissions must be received by May 31. Participants are strongly encouraged to e-mail their entries as attached Word documents to Stephen Murphy at ASHRM, at smurphy@aha.org.
For details, visit www.ashrm.org (Recognition/Awards section).
'PEARLS' BOOKLET LOOKS AT WAYS TO REDUCE MEDICATION ERRORS
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Pearls for Medication Error Reduction, the latest in the ASHRM Pearls series, is an excellent resource for health care risk managers to share with their fellow health care professionals.
Topics in the easy-to-read pocket guide include system failures and recommendations for improvement, types of drugs associated with the highest risk of adverse effects, enhancing communication skills, and benchmarking & measurement.
Pearls for Medication Error Reduction is available for $15 to ASHRM members ($20 to non-members) or $45 for a pack of five ($55 to non-members). To order copies, go to www.ahaonlinestore.com, or call toll-free (800) 242-2626.
Single copy catalog #WS-178555. Pack of five copies catalog #178555.
MEMBERS OK KEY BYLAWS CHANGES
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Extension of the board term is the most significant revision to ASHRM organization bylaws that are now in effect. General membership approved the revised bylaws with a 660-to-28 vote in December.
While the length of term of the board members was extended from two years to three years, the size of the board was unchanged: seven directors, president and president-elect. (The past-president serves as a non-voting member.)
The three-year term will reduce the number of new members to the board and improve its productivity, said William Reisbick, chair of the 2001 bylaws committee. The committee was appointed in 2001 by ASHRM President Geri Amori and charged with exploring the trends in board composition. The exploration led to the conclusion that there was a crucial need for more consistent governance.
To an increasing degree, Reisbick explained, the ASHRM board faces "complex tasks and responsibilities that become long-term projects." That's why longer terms for board members are necessary to limit the effects of turnover - "including the six months spent getting up to speed" - and to help keep the organization "on track and current," he said.
By changing the length of term that board members serve, agrees 2002 President Monica Berry, "we are in a great position to accomplish our goals and strategize."
The following election cycle will implement the change:
- In 2002, three members will be elected to the board to serve a two-year term (2003-2004)
- In 2003, four members will be elected - two for a two-year term (2004-2005) and two for a three-year term (2004-2006)
- In 2004, three members will be elected to a three-year term (2005-2007)
- In 2005, two members will be elected to a three-year term (2006-2008)
- In 2006, two members will be elected to a three-year term (2007-2009)
This lengthy transition is the cleanest process for maintaining a seven-member board, according to ASHRM Executive Director Elizabeth Summy.
Other approved changes are mainly "housekeeping" in nature, Reisbick said. They include allowing the president to break a tie vote at board meetings (section 9.2.), clarification of the rule calling for a board member's resignation after unexcused absences from four meetings during a term (section 9.9.2) and the addition of an explanation of the process for removing an officer "with cause" (section 9.9.3).
Members can read the complete text of the bylaws in the Hot Topics section of www.ashrm.org.
CANCER TAKES CAROLYN BOONE LEWIS
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Carolyn Boone Lewis, chair of the AHA in 2000 and a nationally recognized advocate for community hospitals and for access to health care for all Americans, passed away on Jan. 14 at her home in Washington. She was 65 years old and had been suffering from cancer.
Ms. Lewis was the first African-American to chair the AHA and also was the first hospital trustee to win the association's highest elected office. People who attended the 2000 ASHRM annual conference will remember Ms. Lewis' participation as a keynote panelist.
"She spoke so eloquently about the importance of patient safety and the role of leadership in creating cultures of safety," said ASHRM President Monica Berry. "As a long-time leader in health care, her words of inspiration and conviction had a great impact on our membership."
In her memory, ASHRM made a contribution to the Carolyn Boone Lewis Memorial Fund.
Plans are under way for the Annual Conference & Exhibition, set for Sept. 29-Oct. 2. The Annual Conference & Exhibition Committee began its work Jan. 12 and 13 at the O'Hare Hilton in Chicago, discussing speakers and programs. Registration, room rates and details about the event, themed "Safe & Sound in Seattle," will be announced soon at www.ashrm.org.
INDIVIDUALS TO PROMOTE SELF-STUDY PUBLICATIONS
Seek individuals with relationship(s) within health care system and/or medical/dental liability insurance companies to help promote publications with self-study category 1 CME/CDE program applicable to the following: Multi-specialty practice, Surgery, Ob/Gyn, Emergency Department Primary Care (including Pediatrics), Radiology (including Pathology and Oncology), and Dentistry. Contact Gary Zarin at Zarin's Professional Liability Publications Tel: (973) 376-9454, Fax: (973) 376-1775 or gary@zarins.com, www.zarins.com
CLINICAL RISK MANAGEMENT COORDINATOR, Murfreesboro, TN
National HealthCare Corp., a long-term health care provided with 84 centers in 11 states, is seeking a Registered Nurse-Attorney for the position of Clinical Risk Management Coordinator. This position is responsible for the corporate-wide clinical risk management program and for overseeing quality improvement. The ideal candidate will have a minimum of 10 years in a clinical setting, with at least 3 years in the field of risk management. National HealthCare offers a competitive salary and benefits package. Travel is required. The position is in Murfreesboro, TN. This is an outstanding opportunity for the right individual. Please fax or mail your resume with a cover letter to: Judy Powell, VP of Patient Services, National HealthCare Corp., 100 Vine St., Murfreesboro, TN 37130, fax: (615) 890-0123; phone: 615/890-2020, ext. 1841. EOE
RISK MANAGER/QUALITY IMPROVEMENT COORDINATOR, Northern IL
Northern Illinois progressive community hospital expanding by almost 50% seeks a Risk Manager/Quality Improvement Coordinator. Primary responsibilities include coordinating hospital-wide quality improvement/risk management activities and present educational programs and preparing the hospital for the first ever JCAHO survey after completion of the expansion project. Qualified RN candidates will have strong clinical experience with background in performance improvement, coding, or medical records. Salary and benefits are very competitive. Respond to Gail Echerd, RN, at B.E. Smith at (800) 467-9117 or by e-mail to gecherd@besmith.com
DIRECTOR OF RISK MANAGEMENT, Maywood, IL
The Loyola University Health System that is comprised of the 500-bed Foster G. McGaw Hospital and 14 ambulatory sites and is also associated with a 400-plus Physician Foundation, is seeking an experienced Director of Risk Management. This position will collaborate with the office of corporate responsibility, the Center for Clinical Effectiveness, various quality committees and participate at captive insurance company board meetings. The Director will be responsible for directing the activities of the Risk Management staff as well as evaluating, identifying and implementing preventive and corrective action against risks that may result in injury, property loss or legal liability. The qualified candidate will possess excellent presentation skills and have one or more of the following credentials: RN degree, JD, MBA. Five or more years of prior Risk Management experience or experience with Medical Malpractice Insurance claims required. For consideration, please send resume with salary history to Fran Hlavin, Human Resources Manager, Loyola University Health System, 2160 S. First Ave., Maywood, IL 60153. Fax: (708) 216-4918, e-mail: fhlavin@luc.edu
RISK MANAGER - Norfolk-Virginia Beach, VA
Sentara Healthcare is recruiting for an experienced hospital Risk Manager to assume responsibility for all aspects of the Risk Management programs at Sentara Leigh and Sentara Bayside Hospitals. Qualifications include a BS degree in Risk Management or related field and certification as a Risk Manager (ARM, CPCU or CSP). A minimum of three years of experience in a 250+ bed hospital setting is strongly preferred and a health care background is required. In addition to directing all departmental activities and ensuring compliance with JCAHO and other applicable federal, state and local regulatory requirements, the Risk Manager will work with the loss prevention program, handle all claims management, insurance and self-insurance coordination, interface with legal counsel, manage the incident reporting program, conduct educational programs and ensure that emergency preparedness programs are effective. Sentara is a non-profit regional leader in health care, ranked in the top 10 health care systems nationwide. We were recently named #1 health care system in the nation! We offer competitive salaries and an outstanding benefits package, which includes generous paid annual leave, company paid retirement, a 403b with company match, tuition assistance and much more. Our metropolitan area includes 1.5 million people in the cities of Virginia Beach, Norfolk, Chesapeake, Suffolk, Hampton and Newport News and has been ranked among the most desirable places to live and work. For more information about our dynamic and innovative organization, visit www.sentara.com. For immediate consideration, please e-mail your resume to jmarney@sentara.com, or fax to J. Arney at (757) 455-7555. Or call Jan Arney, Recruiter for Sentara Healthcare, at (757) 455-7474. EOE M/F/D/V. Sentara is a drug-free workplace.
RISK MANAGER, Klamath Falls, OR
176-bed regional acute care medical center seeks individual to administer Risk Management and Workers' Comp programs. Responsibilities: coordinate insurance coverage, manage claims against the facility, interface with defense counsel, manage and analyze risk management data, comply with JCAHO standards, and conduct risk management educational programs. Bachelor degree in health care, business (or equivalent experience) required. Risk management experience, preferably in a health care setting preferred. Our 45,000 rural community at the base of the beautiful Cascade Mountains offers all-season recreation, 280 days sunshine/year, and affordable housing. Contact Personnel Dept, MERLE WEST MEDICAL CENTER, 2865 Daggett, Klamath Falls, OR 97601, (800) 542-1656 (M-F 8:00 a.m. - 4:30 p.m. PST), Web site: www.mwmc.org and e-mail: mpoe@mwmc.org
RISK MANAGER, Toledo, OH
Mercy Health Partners is seeking an experienced Risk Manager who has at least 3-5 years experience in a clinical health care setting in risk management. This position will be responsible for evaluating and administering the risk management program, including the review and trending of incidents, investigation of unusual occurrences, coordinating the resolution of claims with corporate claims staff and counsel, and the development of new loss initiatives, as well as participation in quality improvement activities and various committees. This position requires strong legal research skills, and excellent interpersonal/communication and writing skills. Bachelor's degree in a related field required and formal training or experience in a legal environment is a plus. We offer a competitive compensation and benefits package. For consideration, please submit resume to: Eileen Lyons, Recruitment Manager, Mercy Health Partners, 2200 Jefferson Ave., Toledo, OH 43624, Fax: (419) 251-7749, e-mail: Eileen_Lyons@mhsnr.org. EOE
How To Place Employment Opportunities Ads
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Employment Opportunities ads should be limited to 100 words and must be paid in advance with a check payable to ASHRM. Mail typed copy with payment to ASHRM FORUM / American Hospital Association, One North Franklin, Chicago, IL 60606. Employers pay $80 ($100 non-members of ASHRM or AHA). Job seekers pay $50 ($60 non-members.) Ads exceeding 100 words may be edited.
For additional employment opportunities, and to post a resume online, please visit the Highlights/Employment Opportunities section at http://www.headhunter.net/jobseeker/jobs/jobfindhc.asp?lr=cbaha_rm&siteid=aha_rm.
Address.
ASHRM
One North Franklin
28th Floor, Chicago, IL 60606.
Advocacy/Legislative & Regulatory Agenda.
Contact Pamela Para at ASHRM.
Annual Conference.
Educational sessions, social events, trade exhibition and excellent networking opportunities. Seattle / Sept. 29-Oct. 2, 2002; Nashville / Nov. 2-5, 2003; Orlando/Oct. 17-20, 2004. Call (312) 422-3980.
ASHRM Forum.
Bimonthly bulletin of news and resources for members only. For classified advertising placement or information, call (312) 422-3980. With editorial concerns, contact Joe Pixler at ASHRM.
Audio conferences.
Convenient and cost-effective educational seminars for further education offered via telephone Contact Pamela Para at ASHRM.
Business hours.
The ASHRM office is open 9 a.m.-4:30 p.m. Central Time Monday through Friday. Closed New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving (and next day), Christmas Eve and Christmas Day.
Certificate Program.
Five-module, educational program offered regionally. Formally named the Barton Certificate in Healthcare Risk Management Program. Call (312) 422-3980 or visit the Education/Modules section at www.ashrm.org.
Certified Professional in Healthcare Risk Management (CPHRM). American Hospital Association Certification Center (AHA-CC) offers the CPHRM certification to those who pass a proficiency examination. Applications and information may be obtained by calling Applied Measurement Professionals, Inc. at (913) 541-0400. For details about AHA's certification programs, contact Maribeth Casey, AHA-CC Executive Director, (312) 422-3715, mcasey@aha.org.
Chapter Development Assistance.
Written guidelines, forms and informal consultation on procedures for organizing a state or metropolitan health care risk management chapter. Contact Stephen Murphy at ASHRM.
Chapter Rebate Program.
Affiliated chapters receive $10 for each member who joins ASHRM through that chapter. Contact Stephen Murphy at ASHRM.
e-News.
Weekly e-mail news briefing informing ASHRM members of key technical, public policy, regulatory and accreditation issues of interest to the health care risk management profession and related ASHRM advocacy activities. With editorial concerns, contact Stephen Murphy at ASHRM.
Educational Seminars.
Co-sponsored with other professional organizations. Call (312) 422-3980 or visit the Education section at www.ashrm.org.
Fax-on-Demand.
Bulletins on upcoming events, membership, certification program and ASHRM publications, Call (800) PMG-FAX4 / (800) 764-3294 to have items or an index of all items available faxed to you, or visit the Highlights section at www.ashrm.org.
Journal of Healthcare Risk Management.
Peer-reviewed quarterly journal of scholarly articles and research on clinical, legal and financial risk management issues. Circulation of 4,500. For information concerning editorial content and advertising placement, contact Joe Pixler at ASHRM.
Mailing List.
Names and addresses of ASHRM's 4,300+ members are available for rental. Contact Grecelda Buchanan at ASHRM. Member e-mail addresses are not sold.
Membership Directory.
Addresses, phone and fax numbers, and e-mail addresses of ASHRM members accessible to members only. Members can update their own entries. The directory can be found in the Discuss section of the Web site. With technical inquiries, contact Dawn Porter at ASHRM.
Monographs.
Scholarly papers on focused subjects in risk management. Contact Joe Pixler at ASHRM.
Professional Recognition Program.
Created to formally acknowledge individual achievement of professional excellence in health care risk management. Designations are Fellow (FASHRM) for superior achievement and Distinguished Fellow (DFASHRM) for outstanding achievement. Call (312) 422-3980.
Publications.
Books, booklets, conference proceedings and reference articles, all for sale at member discounts. For a catalog or to place an order, call (800) 242-2626 or visit the AHA On-line Store at www.ahaonlinestore.com.
Technical questions about Risk Management.
Contact Pamela Para at ASHRM
Tool kits.
Instructional, informative and adaptable resources on informed consent, physician office risk management and risk management program development. Contact Stephen Murphy at ASHRM.
Web site.
Located at www.ashrm.org.
Updated daily.
With inquiries regarding content, contact Joe Pixler at ASHRM. With technical inquiries, contact Dawn Porter at ASHRM.
STAFF
Grecelda Buchanan
Administrative Assistant
(312) 422-2675
gbuchanan@aha.org
Sara Haase
Manager, Meetings and Exhibits
(312) 422-3983
shaase@aha.org
Stephen Murphy
Manager, Chapter Development and Member Services
(312) 422-3988
smurphy@aha.org
Pamela Para
Director, Professional and Technical Services
(312) 422-3982
ppara@aha.org
Joe Pixler
Manager, Communication and Publications
(312) 422-3987
jpixler@aha.org
Dawn Porter
Manager, Centralized Web Services
(312) 422-3808
ashrm@aha.org
Elizabeth Summy
Executive Director
(312) 422-3989
esummy@aha.org
Kimberly Williams
Administrative Assistant
(312) 422-3979
kwilliams@aha.org
Office fax
(312) 422-4580
