Date/Time
Thursday, August 16, 2012
1 - 2 p.m. (CT)
2 - 3 p.m. (ET)
Noon - 1 p.m. (MT)
11 a.m. - Noon (PT)
During the last 20 years, the image of the friendly neighborhood doctor’s office has permanently transformed into a more corporate entity focused on profits. Fueled by mergers and economic pressures, physician offices face increased scrutiny by both regulators and the communities they serve. The results of this scrutiny often manifest as reduced patient satisfaction, increased lawsuits, higher staff turnover and lower productivity. This makes for a unique culture and challenging environment that is fraught with risk.
Physician offices can help improve patient outcomes and staff productivity, as well as reduce professional liability exposure, by having an effective risk management program in place. They also need to be aware of specific high-risk operational and clinical risk issues, effective methods for managing employee issues, and procedures to elevate patient satisfaction. This timely webinar will discuss methods for effectively addressing risk in the physician office setting.
After the webinar participants should be able to:
Live Program
ASHRM Members $49 per site
Non-members $69 per site
Recorded Programs
ASHRM Members $49 per site
Non-members $69 per site
The recorded version of this webinar will be available on ASHRM University. Contact ashrm@aha.org if you would like access to the recorded program.
Josh Hyatt, DHS, MHL, CPHRM
Risk Management Specialist
NORCAL Mutual Insurance
Bio
ASHRM/CPHRM Renewal
This program is approved for a total of 1.0 contact hour of Continuing Education Credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow) and toward CPHRM renewal.
The Doctors Company (CME)
This activity has been planned and implemented in accordance with the Essential Areas and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint sponsorship of The Doctors Company and the American Society for Healthcare Risk Management (ASHRM). The Doctors Company is accredited by the ACCME to provide continuing medical education for physicians.
The Doctors Company designates this educational activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)™.
Illinois Nurses Association (CNE)
The American Society for Healthcare Risk Management is an approved provider of continuing nursing education by the Illinois Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.
This CNE activity is being offered for 1.0 contact hour.
Verification of Participation/Successful Completion
Live Webinars: CEs are awarded after verification of an individual’s full attendance and successful completion of an online evaluation form (evaluation link provided with handout materials).
Recorded Webinars: CEs are awarded after verification of full attendance and successful completion of an online evaluation form (provided after the program) and quiz.
For CE certificates, each attendee must provide their NAME or ASHRM Member ID# AND EMAIL address.
Registration fees, minus a 50 percent cancellation fee, are refundable only if written notice is postmarked no later than 10 business days before each session date. All cancellation and refund requests must be made in writing to: ASHRM, 155 N. Wacker Drive, Suite 400, Chicago, IL 60606; fax (312) 422-4580.