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    Resources

    Webinar: Violence in Healthcare: Promoting and Creating a Culture Shift to "Universal Precautions"

    Date/Time
    Thursday, July 19, 2012

    1 - 2 p.m. (CT)
    2 - 3 p.m. (ET)
    Noon - 1 p.m. (MT)
    11 a.m. - Noon (PT)

    The Bureau of Labor Statistics reports that assaults in healthcare remain high compared to other types of work settings. A vast majority of these events are committed by patients. Among healthcare workers, nurses and patient care assistants experience the highest rates of violence. The effects of patient aggression and violence on employees are not limited to the immediate physical trauma. They also manifest as psychological issues such as loss of sleep, nightmares and flashbacks. In this session, the speaker will provide a framework and some practical strategies to assist organizations in making the necessary shift to a culture that is “zero” tolerant for patient aggression and establishes universal precautions for its staff.

    After the webinar participants should be able to:

    • List multiple reasons for the persistent tolerance of aggression in our healthcare settings
    • Describe the effects of patient aggression on both patient and staff safety
    • Discuss strategies that promote and create a culture of zero tolerance and universal precautions for staff

    Live Program
    ASHRM Members $49 per site
    Non-members $69 per site

    Recorded Programs
    ASHRM Members $49 per site
    Non-members $69 per site

    The recorded version of this webinar will be available on ASHRM University. Contact ashrm@aha.org if you would like access to the recorded program.


    Guest Speaker


    Monica Cooke, RNC, MA, CPHQ, CPHRM

    Monica Cooke, RNC, MA, CPHQ, CPHRM
    CEO
    Quality Plus Solutions LLC
    Bio

     



    Moderator


    Kelley Chrouser,  PhD
    • Kelley Chrouser, PhD
      Manager of Education
      ASHRM
      Bio
     

    Continuing Education Credits

    ASHRM/CPHRM Renewal
    This program is approved for a total of 1.0 contact hour of Continuing Education Credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow) and toward CPHRM renewal.

    The Doctors Company (CME)
    This activity has been planned and implemented in accordance with the Essential Areas and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint sponsorship of The Doctors Company and the American Society for Healthcare Risk Management (ASHRM). The Doctors Company is accredited by the ACCME to provide continuing medical education for physicians.

    The Doctors Company designates this educational activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)™.

    Illinois Nurses Association (CNE)
    The American Society for Healthcare Risk Management is an approved provider of continuing nursing education by the Illinois Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

    This CNE activity is being offered for 1.0 contact hour.

    Verification of Participation/Successful Completion
    Live Webinars: CEs are awarded after verification of an individual’s full attendance and successful completion of an online evaluation form (evaluation link provided with handout materials).

    Recorded Webinars: CEs are awarded after verification of full attendance and successful completion of an online evaluation form (provided after the program) and quiz.

    For CE certificates, each attendee must provide their NAME or ASHRM Member ID# AND EMAIL address.

    Cancellation Policy

    Registration fees, minus a 50 percent cancellation fee, are refundable only if written notice is postmarked no later than 10 business days before each session date. All cancellation and refund requests must be made in writing to: ASHRM, 155 N. Wacker Drive, Suite 400, Chicago, IL 60606; fax (312) 422-4580.