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Webinar

The Missing Voice in Patient Safety: Our Patients
Original program date: Tuesday, March 9, 2010

Purchase as a downloadable program

Program

In celebration of Patient Safety Awareness Week, "Let's Talk: Healthy Conversations for Safer Healthcare," ASHRM and the National Association for Healthcare Quality (NAHQ) will share lessons learned from partnering with patients to reduce medical errors and improve safety outcomes.  Patient Safety Awareness Week, March 7-13, commemorates the role of the patients in safety and their relationship with healthcare providers.

This program will explore Patient Advisory Councils, how disclosure can impact performance improvement activities and system redesign, and how healthcare risk management, patient safety and quality professionals can collaborate to involve patients in safety. 

Learning Objectives

Participants will be able to:

• Describe effective tactics to engage patients in safety initiatives
• Articulate the rationale for creation of a patient advisory council
• Identify challenges and how to overcome obstacles
• Optimize the benefits of involving patients in safety initiatives
• Review available tools and resources on patient engagement activities

Faculty

Cynthia Barnard, MBA, MSJS, CPHQ
Director, Quality Strategies, Northwestern Memorial Hospital, Chicago, IL

Marcie Williams, RN, MS, CPHRM, CHSP, CLNC
Vice President Safety & Risk Management, Texas Health Resources, Arlington, TX

Purchase

This downloadable program is available for purchase through ASHRM's Live Learning Center, including continuing education credits.  Click here to purchase.

	Recorded program
ASHRM members	$99 per site
Nonmembers	$129 per site

Continuing Education Credits

ASHRM/CPHRM Renewal
This program is approved for a total of 1.0 contact hour of Continuing Education Credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow) and toward CPHRM renewal.

Illinois Nurses Association
The American Society for Healthcare Risk Management is an approved provider of continuing nursing education by the Illinois Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

This CNE activity is being offered for 1.0 contact hour.

NAHQ/CPHQ Renewal
This program has been approved for 1.0 CE hours by the National Association for Healthcare Quality (NAHQ).

Verification of Participation/Successful Completion
Recorded Webinars: CEs are awarded after verification of full attendance and successful completion of an online evaluation form (provided after the program) and quiz.

 

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