SIGNING OFF FOR PATIENT SAFETY: STRATEGIES TO MINIMIZE RISK

(Event Code 11954)

 

Tuesday, April 10, 2007

 

2-3:30 p.m. Eastern Time

1-2:30 p.m. Central Time

12-1:30 p.m. Mountain Time

11 a.m.-12:30 p.m. Pacific Time

10-11:30 a.m. Alaska Time

9-10:30 a.m. Hawaii Time

(All times Daylight Savings Time. In areas that do not observe DST, times are 1 hour earlier.)

 

Register online for this program

 

PROGRAM

 

Modern healthcare often necessitates many caregivers for each patient. As a patient moves through the system, each hand-off/sign-over from caregiver to caregiver can be seen as a risk of lost information – or an opportunity to prevent mistakes down the line.

 

The April 10th program of ASHRM’s 2007 audioconference series will review some of the research on patient/staff transitions.

 

The faculty of experts will discuss models for communication and pitfalls to this process. Audience members will be able to take away some strategies to apply at their facilities … strategies that will allow them to monitor sustainability of the process and its applicability to the Joint Commission’s National Patient Safety Goals.

 

AUDIENCE

Risk, claims and quality managers; clinicians; patient safety officers; consultants; attorneys; insurance professionals

 

OBJECTIVES

 

After completing this program, you will be able to:

* Convey the unexpected benefits of hand-offs/sign-overs as well as their hazards

* List at least three components of hand-offs/sign-overs

* Identify the responsibilities of the sending, transporting and receiving care providers

* Describe a minimum of four strategies to optimize information transfer

* Articulate two methods to monitor the effectiveness of the hand-off/sign-over communication.

 

PANEL FACULTY

 

Tricia Kassab, RN, MS, CPHQ

Assistant Vice President for Quality and Patient Safety, St. Joseph Health System, Orange, CA

* Responsible for multifaceted aspects of a system-wide quality and safety program

* Chair of the Accreditation and Licensing Committee of the Healthcare Association of Southern California

* Member of the Board of the California Association of Healthcare Quality

 

Robert L. Wears, MD, MS

Professor, Department of Emergency Medicine, University of Florida/Visiting Professor, Clinical Safety Research Unit, Imperial College of London

* Emergency physician with advanced degree in computer science

* Worked with human factors professionals on research methods for safety in healthcare organizations

* Active writer and researcher with interests in technical work studies, joint cognitive systems, and particularly the impact of information technology on safety and resilient performance

 

CONTINUING EDUCATION CREDITS

 

* This program is approved for a total of 1.5 contact hours of Continuing Education Credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow), and toward CPHRM renewal.

* The American Society for Healthcare Risk Management is authorized to award 1.5 hours of pre-approved Category II (non-ACHE) continuing education credit for this program toward advancement, or recertification in the American College of Healthcare Executives.  Participants in this program wishing to have the continuing education hours applied toward Category II credit should indicate their attendance when submitting application to the American College of Healthcare Executives for advancement or recertification.

* The American Society for Healthcare Risk Management is an approved provider of continuing nursing education by the Illinois Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

This CNE activity is being offered for 1.5 contact hours.

 

TUITION INFORMATION

 

The site registration fee makes this a great investment for your organization. Pay just one fee and ask as many people to listen in on your one connection, via speakerphone, as you wish. The tuition fee includes one set of materials (you may make copies for all of the persons you invite to listen to the program) and one toll-free telephone connection.

 

SITE REGISTRATION FEE

(for callers from the United States, including Alaska and Hawaii)

 

ASHRM members                    $199 per site

Non-members                          $249 per site

 

HOW TO REGISTER

 

1.    By mail:                             KRM Information Services, Inc.
                                                P.O. Box 1187
                                                Eau Claire, WI 54702-1187
                                                Make check payable to: KRM

2.    By fax (with credit card info): with KRM at (800) 676-0734

3.    By phone (with credit card info): with KRM at (800) 775-7654

4.    Online: with KRM

 

All registrations/orders must be prepaid. Payment must be made in U.S. dollars.

 

Dial-in instructions for the program as well as the URL for accessing the seminar materials will be e-mailed to you. You will need Acrobat Reader, available free from www.adobe.com.

 

Services provided by KRM Information Services, Inc.

 

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