July 14-17, 2008, Chicago
Register online
Connecting Risk Management and Patient Safety
ASHRM builds upon its established leadership in the dynamic patient safety arena with the updated Patient Safety Curriculum – a unique program specifically designed to help healthcare risk management professionals understand and apply their key contributions to improved patient care and outcomes.
Participants’ praise for the ASHRM Patient Safety Curriculum:
“A good overview [and] explanation of the tools that are used in patient safety.”
“Great resources and handouts.”
“Good information and ideas that I can apply at my organization.”
General Q & A
* Who should take these sessions?
* When and where will the sessions be offered in 2008?
* What do the curriculum sessions cover?
* What are the agenda highlights?
* Who are the faculty?
* Is there a recommended text?
* Are continuing education credits offered?
* How do I obtain a CE certificate of attendance?
* How do I register?
* How do I join ASHRM?
Who should take these sessions?
ASHRM’s Patient Safety Curriculum goes beyond explaining theories and best practices to patient safety practitioners. Faculty will explain human factors principles and show how risk management professionals in many settings can apply them to support the delivery of safe and trusted healthcare. They will demonstrate tested tools and strategies to improve performance and sustain effective risk management practices throughout the organization.
Additionally, the Patient Safety Curriculum can be a rewarding investment for anyone who needs CE credits to apply toward FASHRM (ASHRM fellow), DFASHRM (distinguished fellow) and CPHRM eligibility.
When and where will the sessions be offered in 2008?
The sessions will be offered one time in 2008 – at the Allerton Hotel Chicago, 701 N. Michigan Ave., on Chicago’s Magnificent Mile. The ASHRM discounted room rate is $199. Attendees must make their own room reservations. To receive these discounted rates, call (312) 440-1500 by June 12.
What do the curriculum sessions cover?
Session I / July 14-15
* Identify the external drivers affecting patient safety initiatives
* Describe a “Just Culture”
* Review principles of human factors and how it applies to our work
* Discuss current patient safety theories
* Explore lessons learned about human factors and human performance
* Explain the components of an organizational patient safety infrastructure
* Demonstrate how communication influences patient safety goals and outcomes
Session II / July 16-17
* Explore types of medical events
* Discuss the role of the investigation and various triggers
* Apply patient safety tools and concepts to an event scenario
* Illustrate how technology can be used to support patient safety goals
* Describe how patient safety data can be applied toward systems analysis and improvement
* Explore methods to measure and monitor change within an organization
* Explore how to maintain the energy for change and sustainability within an organization
What are the agenda highlights?
SESSION I
July 14
8 a.m.-4:30 p.m.
Patient Safety Overview
Just Culture
Human Factors/Human Performance: Applications for Healthcare
Patient Safety Theories
High Reliability Organizations
Clinical Microsystems
Complexity Theory
July 15
8 a.m.-4:30 p.m.
Building Patient Safety into the Organization
Goals, Strategies, Patient Safety Models, Barriers
Communication
Organizational, Team, Patient/Family and Community Dynamics
Putting It All Together
Case Studies
SESSION II
July 16
8 a.m.-4:30 p.m.
Overview of Theories
Medical Events
The Investigation – Triggers
Dealing with Patients/Families: Beyond Disclosure – Early Resolution
Staff Reaction to Adverse Events
RCA/FMEA
Dealing with the Media/Public
July 17
8 a.m.-4:30 p.m.
Proactive Design – Solutions
Technology
Clinical Excellence
System Analysis Tools
Utilizing Data
Measuring and Monitoring Change
Maintaining the Energy for Change/Sustainability
Putting It All Together – Focus on Systems Culture
Staying Abreast of Change
Sustaining Positive Changes Made in the Organization
Who are the faculty?
Practitioners and experts who have built the case for patient safety in a variety of settings. Their cumulative experience allows them to share first-hand experience – successes and challenges – in an interactive format that facilitates the use of practical tools and templates for safety.
Session I:
Kathryn Townsend, JD, BSN, RN
Medical Account Manager, E & C Medical Intelligence
Franchesca J. Charney, RN, BS, MSHA, CPHRM, CPSO
Director of Risk Management/ Patient Safety Officer, Holy Spirit Health System
Vivian Miller, BA, LHRM, CPHQ, CPHRM, FASHRM
Research Project Manager, Maryland Patient Safety Center
Session II:
Geri Amori, PhD, ARM, DFASHRM, CPHRM
Senior Director, Professional Development and Education Center, The Risk Management & Patient Safety Institute
Terie Zimmerman, RN, JD, FASHRM
Patient Safety Officer, Catholic Healthcare Partners
Becki Kanjirathinkal, MS, RN, CPHQ, CMQOE, CPHRM
Risk Control Consultant, CNA HealthPro
Is there a recommended text?
Understanding Patient Safety by Robert Wachter, MD, Chief of the Medical Service at the University of California, San Francisco Medical Center, is the recommended (not required) pre-course reading for Patient Safety Curriculum participants. This book will be made available through the ASHRM Store soon.
Are continuing education credits offered?
The American Society for Healthcare Risk Management is an approved provider of continuing nursing education by the Illinois Nurses Association, an accredited approver, by the American Nurses Credentialing Center’s Commission on Accreditation.
ASHRM is authorized to award pre-approved Category II (non-ACHE) continuing education credit for this program toward advancement, or recertification in the American College of Healthcare Executives. Participants wishing to have the continuing education hours applied toward Category II credit should indicate their attendance when submitting application to the American College of Healthcare Executives for advancement or recertification.
ASHRM programs are approved for CE credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow) and toward CPHRM renewal.
How do I obtain a CE certificate of attendance?
ASHRM distributes CE certificates of attendance electronically after each session.
How do I register?
Online: All online registrations require pre-payment by credit card.
Onsite: Call ahead at (312) 422-3980 to help ensure that there will be sufficient availability of materials for late or on-site registrations.
How do I join ASHRM?
You can gain access to comprehensive and up-to-date programs, products, publications and member services at reduced prices by joining ASHRM today. Please visit the ASHRM membership page or call (312) 422-3980 between 8:30 a.m. and 4:30 p.m. CT weekdays.
